About the Customer
Founded on the vision, passion and family values of Johnny Warren in 1971, Warren Equipment Company has grown from four people and one small company to many companies employing over a thousand people. Serving a variety of industries, including oil and gas, power generation, construction and agriculture, the Warren Equipment Companies provide world-class products and services to people around the globe. All of the Warren Equipment Companies continue to stand for our original founding values of quality, reliability and strong customer service
Scope and Challenges
Warren Equipment Company has upgraded its core HR, payroll, and talent acquisition solutions with Ultimate’s UltiPro, gaining greater HCM functionality, more efficiency with HR and business processes, and widespread employee adoption of the solution, while experiencing a 188% return on its investment in under eight months.
Prior to going live on UltiPro, Warren Equipment relied upon an HCM solution that offered limited functionality and was highly inefficient and costly. Payroll was not automated, increasing the risk of human error and requiring added attention from HR, and employees found the system difficult to use, resulting in low adoption rates. These deficiencies burdened the HR team and contributed to an overall drag on employee productivity. Seeking broader functionality, greater user participation, and increased efficiency across a wider cross-section of HCM, Warren Equipment switched to UltiPro, going live with a smooth and rapid deployment in July 2015.
Outcome and Implications
In addition to gained efficiency and accuracy with payroll, Warren Equipment cites such wide-ranging benefits with UltiPro as more accurate workforce reporting and tracking, newfound functionality in talent management, more intuitive recruiting, and automated onboarding. Warren Equipment saw a 188% return on its investment in UltiPro in just 7.2 months—with a savings of more than $800,000, according to Nucleus Research, a technology research firm that quantified Warren Equipment’s results. Returns came from multiple areas companywide, such as reduced costs for software license subscription fees and employee training, as well as from improving data accuracy.
UltiPro’s workflows and the resulting hard and soft cost savings have not only benefited Warren Equipment’s HR staff members but have also served to increase the solution’s usage across the company. By centralizing data entry using a consolidated, online solution that includes a view of compensation, benefits, and other important personal information, UltiPro has fundamentally changed the way Warren Equipment operates. It’s also made a positive impact on the company’s people and their impressions about HR.
“We noticed immediate differences with UltiPro—the effectiveness, efficiency, and accuracy of our HCM has improved by several orders of magnitude. For instance, by replacing our manual payroll processes with UltiPro’s automated payroll, we have measurably improved our data integrity. The process itself is also more efficient. Because payroll no longer requires as many hands, our people can focus on benefits administration and other workflows.” - said Brian Gee, senior human resource manager at Warren Equipment.
“Before UltiPro, we were viewed as a ‘necessary evil.’ We wanted to become a service department for the organization. We finally achieved that goal. The second week of UltiPro implementation, a manager told us we’d knocked it out of the park. We never had that happen with our previous solution.” - said Brian Gee, senior human resource manager at Warren Equipment.
“Many companies are seeing fast results and significant ROI by deploying UltiPro, an HCM system built with users in mind, with standardized processes that help ensure greater data accuracy and less time spent by HR correcting errors. We are pleased that Warren Equipment Company is utilizing UltiPro to enhance its productivity and reduce error rates in payroll while liberating its HR team to become more of a business partner to the entire organization.” - said Greg Swick, Chief Sales Officer at Ultimate.
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