BMW Group UK Limited selects Genesys PureCloud Platform for Customer Experience

In 2015, BMW Group UK Limited, a United Kingdom based Automotive organization with 8000 employees and revenues of $8.6B selected Genesys PureCloud Platform for Call Center,Customer Experience while displacing Oracle Siebel, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
BMW Group UK Limited	Genesys	Oracle Siebel	Genesys PureCloud Platform	Call Center,Customer Experience	CRM	n/a	Direct from vendor	2015	2015

Discover the latest software purchases and digital transformation initiatives being undertaken by BMW Group UK Limited and its business and technology executives by accessing the entire BMW Group UK Limited and its business and technology executives by becoming a Premium Subscriber. On a continuous basis, our research team identifies and updates the on-prem and cloud applications that are being used by BMW Group UK Limited employees from publicly available data (Press Releases, Customer References, Case Studies, Success Stories, Testimonials, RFP, RFI, etc.) as well as proprietary sources, and incorporate them into the customer profile.