Assurance
1750 East Golf Road,
Schaumbur, 60173, IL,
United States
Schaumbur, 60173, IL,
United States
1 888-429-0999
Retail
Assurance Technographics
Assurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Assurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 Assurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Assurance has purchased the following applications: Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2021, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Assurance is running and its propensity to invest more and deepen its relationship with Microsoft , DocuSign , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Assurance revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Assurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Assurance Tech Stack and Enterprise Applications
Assurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Assurance deployed Microsoft 365 as its Collaboration platform. The cloud-hosted Microsoft 365 tenant was provisioned to support collaboration for the company, which operates in the United States with approximately 2,200 employees, and Microsoft 365 is referenced on the company website.
The implementation focused on core Microsoft 365 capabilities including corporate email, cloud file storage and document collaboration, team-based collaboration and calendaring, and identity-based access controls. Assurance configured user provisioning, shared team sites and file synchronization to enable cross-functional collaboration across sales, marketing, HR and operations, and applied information governance settings such as retention policies and permission management within Microsoft 365.
Operational coverage was company wide in the United States, with tenant-level governance, role-based access control and administrative policy enforcement to manage user lifecycle and compliance. The deployment used Microsoft 365 identity services to provide centralized access and single sign on across collaboration services, and governance workstreams were established to align content classification, sharing policies and administrative delegation with Assurance business function requirements.
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Assurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Assurance implemented DocuSign eSignature as the Digital Signing solution on its public website to support customer and agent signature workflows. The deployment focuses on web embedded signing that keeps signature capture inline with Assurance web forms and customer interactions, positioning DocuSign eSignature as the primary application for electronic agreement capture, envelope management, and audit logging.
The implementation is architected as an embedded integration between Assurance web pages and DocuSign eSignature, using API based envelope orchestration and client side signing widgets to initiate and complete signature transactions without redirecting users. Functional capabilities configured include embedded signing, recipient routing and authentication controls, envelope lifecycle management, and tamper evident audit logs, which collectively support customer service and sales processes. Governance was aligned to ensure signature provenance and record retention, and workflow sequencing was adjusted so digital signature steps execute inline in web sessions to minimize manual handoffs.
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Assurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Assurance deployed Hotjar on its public website to capture user behavior and qualitative feedback. Assurance is a United States retail company with approximately 2200 employees and annual revenue near 200000000, and Hotjar is used as a Customer Experience solution to instrument web interactions.
Hotjar configuration emphasized core Customer Experience capabilities, including session recordings, heatmaps, conversion funnels, form analytics, and on-page surveys and feedback widgets. The implementation relied on the Hotjar JavaScript snippet embedded across site pages to collect behavioral telemetry and to apply targeted recording and sampling rules.
Operational ownership resides with digital marketing and UX teams, who use Hotjar session replays and heatmaps to identify usability issues and to prioritize front end adjustments. Assurance Hotjar Customer Experience supports digital marketing, UX, and product analytics functions by providing qualitative behavior data that informs website experience decisions.
Governance focused on recording scope controls, sampling policies, and access restrictions to confine captured data to authorized analysts and to align capture practices with privacy considerations. Hotjar is referenced in Assurance Hotjar Customer Experience instrumentation for ongoing website analytics and UX research workflows.
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Assurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2016 | 2017 |
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Assurance PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Assurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Assurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Assurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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VP of IT | VP | IT | |
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Client Services Director | Director | Customer Service | |
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Apps Being Evaluated by Assurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Assurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Assurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Assurance Technographics
Assurance is a Retail organization based in United States,
with around 2200 employees and annual revenues of $200.0 million.
Assurance operates a diverse technology stack with applications such as
Microsoft 365, DocuSign eSignature and Hotjar,
covering areas like Collaboration, Digital Signing and Customer Experience.
Assurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, DocuSign and Contentsquare.
Assurance recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and SmartSheet in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Assurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Assurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Assurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.