Albuquerque, 87102, NM,
United States
City of Albuquerque Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Albuquerque and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6064 City of Albuquerque employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Albuquerque has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2014, NEOGOV ATS for Applicant Tracking System in 2014, Computronix POSSE Enterprise Platform for Business Process Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Albuquerque is running and its propensity to invest more and deepen its relationship with Oracle , NEOGOV , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Albuquerque revenues, which have grown to $990.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Albuquerque intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014 City of Albuquerque implemented Oracle PeopleSoft ERP to address municipal financial and administrative system needs, deploying the solution under the ERP Financial application category. The initiative was positioned as an ERP remediation and optimization effort focused on PeopleSoft 9.2 functionality and governance across city business units.
The implementation emphasized standard ERP Financial capabilities, including core financial management, accounts payable workflows, procurement controls and budget validation, while prioritizing configuration to support streamlined business processes. Project workstreams covered requirements validation, analysis, design, development and testing, followed by implementation and formal transition and deployment phases.
Operational delivery was led through close collaboration between City functional and technical business leaders, the Information Technology team and a third party implementation partner, CherryRoad Technologies, to lean out current processes and optimize PeopleSoft 9.2. The program targeted citywide administrative and financial operations and coordinated vendor and internal project resources to align technical configuration with municipal business rules.
Governance and rollout combined centralized project management oversight with Organizational Change Management and end user training strategy. The City managed communications, vendor relationships and resource allocation throughout the lifecycle, overseeing the analysis, design, development, test, implementation and transition phases to ensure alignment between PeopleSoft capabilities and municipal process standards.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014 City of Albuquerque implemented NEOGOV ATS, deploying GovernmentJobs.com as the public-facing career portal. NEOGOV ATS serves as the Applicant Tracking System for city hiring and is used on the municipality's website to publish vacancies and accept candidate applications.
The implementation centers on standard Applicant Tracking System capabilities, including centralized job requisition posting, public career site integration, applicant intake and resume capture, candidate status tracking, and configurable workflow routing for hiring approvals. Configuration is scoped to municipal HR and hiring managers, supporting recruitment workflows across multiple city departments.
Operational integrations are anchored to GovernmentJobs.com as the external career site, with submitted applications routed into NEOGOV ATS for review and processing. Governance is maintained through HR-led posting and approval workflows to align hiring practices with public sector compliance and oversight.
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Core HR | HCM |
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2014 | 2018 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Computronix | Legacy | Computronix POSSE Enterprise Platform | Business Process Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, the City of Albuquerque implemented Computronix POSSE Enterprise Platform, deploying a Business Process Management solution to consolidate permitting, inspections and case management for Planning and Building functions. The Computronix POSSE Enterprise Platform implementation included POSSE Land Management modules and a citizen web portal to support online permit applications and public access to case records. GIS and mobile inspection capabilities were configured as part of the deployment to enable spatial permit services and field inspection workflows.
Public GIS metadata and vendor notices indicate POSSE began processing permits for Albuquerque in September 2016 and the solution was put into production the same year. The implementation scope focused on City of Albuquerque Planning and Building operations, with POSSE Land Management, a citizen-facing web portal, GIS-linked permit layers and mobile inspection clients forming the core functional stack. Governance and workflow consolidation concentrated on centralized case management and coordinated field inspection workflows within municipal permitting and planning business functions.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Content Management | Content Management |
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2011 | 2011 |
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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