Belle Mare, 40609,
Mauritius
Constance Hotels & Resorts Mauritius Technographics
Constance Hotels & Resorts Mauritius Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Constance Hotels & Resorts Mauritius and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Constance Hotels & Resorts Mauritius employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Constance Hotels & Resorts Mauritius has purchased the following applications: Oracle Cloud HCM for Core HR in 2019, IBM Db2 Warehouse for Data Warehouse in 2018, IBM Connections Cloud for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Constance Hotels & Resorts Mauritius is running and its propensity to invest more and deepen its relationship with Oracle , IBM , HCL Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Constance Hotels & Resorts Mauritius revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Constance Hotels & Resorts Mauritius intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Constance Hotels & Resorts Mauritius Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2020 |
Constance Hotels & Resorts Mauritius implemented Oracle Cloud HCM in 2019, deploying the application as its Core HR platform to support centralized staffing across properties in multiple destinations. The implementation positioned Oracle Cloud HCM as the authoritative HR system of record for talent acquisition and employee lifecycle management within the group.
The deployment included Oracle TBE Recruiting Manager Cloud Service, selected for its rich functionality as both an applicant tracking system and requisition management system. Configuration focused on requisition creation and approval workflows, candidate tracking across vacancy lifecycles, and recruitment orchestration to align property-level hiring with corporate talent acquisition processes.
Implementation workstreams emphasized alignment between recruiting workflows and core employee records in Oracle Cloud HCM, enabling recruited candidate data to feed into centralized HR profiles and workforce administration. Operational ownership rested with Talent Acquisition and HR teams, with recruiting managers and property HR users operating requisition and applicant tracking functions across locations.
Governance centered on standardizing requisition governance and hiring approvals to support the hotel group’s multi-destination staffing model, reflecting the organization’s requirement for a consistent approach to filling roles across properties. The Oracle Cloud HCM environment, and specifically Oracle TBE Recruiting Manager Cloud Service, was adopted because it matched the hotel industry use cases and the company’s global staffing approach as described by the Talent Acquisition Manager.
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Db2 Warehouse | Data Warehouse | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Constance Hotels & Resorts Mauritius implemented IBM Db2 Warehouse as the central Data Warehouse within a hybrid cloud analytics architecture. The initial deployment centralized property management data from Mauritius resorts and established a phased rollout plan to extend analytics capability across Constance properties in the Indian Ocean region. The program targeted consolidation of island property management systems to accelerate delivery of group-wide operational insight.
The implementation uses IBM Db2 Warehouse on Cloud as the central repository, IBM Secure Gateway to provide secure connectivity to on premise property management systems, Data Refinery for data preparation and transformation, and Cognos and Watson analytics for reporting and dashboarding. Functional capabilities delivered included data ingestion pipelines, transformation and refinement workflows, and provisioning of near real time operational dashboards and centralized group reporting. The Data Warehouse architecture supported analytics ready datasets and a mix of scheduled and more frequent data refresh patterns to reduce latency to analytics.
Architecturally the solution was implemented as a hybrid cloud pattern, with Secure Gateway linking resort systems to the cloud hosted IBM Db2 Warehouse on Cloud and Cognos Watson tools consuming the consolidated datasets. Integrations tied frontline property management systems directly into the analytics layer to surface operational KPIs for resort operations and executive reporting. Deployment scope began with Mauritius properties and expanded to other resorts in the Indian Ocean region during the wider rollout.
Rollout governance emphasized centralized data models, analytics standards and staged validation of data pipelines and dashboard models prior to group expansion. Operational process changes aligned resort reporting to the centralized Data Warehouse and analytics stack to support near real time monitoring. The program shortened insight delivery from three weeks to minutes, enabling near real time operational dashboards for resorts in the Indian Ocean region.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Connections Cloud | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Constance Hotels & Resorts Mauritius implemented IBM Connections Cloud as a cloud based social business network under the Collaboration category to support employee learning and engagement. The deployment was explicitly aimed at creating compelling training and mentoring programs for customer facing employees, aligning social collaboration with frontline service excellence.
The IBM Connections Cloud implementation centralized collaboration capabilities typical of the Collaboration category, including communities, user profiles, activity streams, file sharing, and searchable knowledge spaces to house training content and mentoring materials. Configuration emphasized content governance, role based access for trainers and managers, and tagging to make learning assets discoverable and to support curated peer mentoring workflows.
Operational coverage focused on customer facing teams, with HR and learning functions orchestrating content curation, community moderation, and program rollout. IBM Connections Cloud served as the collaboration backbone for both structured mentoring programs and informal knowledge transfer among service staff, enabling Constance Hotels & Resorts Mauritius to embed social learning into day to day operations.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Constance Hotels & Resorts Mauritius
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Constance Hotels & Resorts Mauritius Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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