Pleasant Grove, 84062, UT,
United States
doTERRA Essential Oils International Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by doTERRA Essential Oils International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4461 doTERRA Essential Oils International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that doTERRA Essential Oils International has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, Workday HCM for Core HR in 2025, Adobe Connect for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems doTERRA Essential Oils International is running and its propensity to invest more and deepen its relationship with SAP , Workday , Nectar HR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing doTERRA Essential Oils International revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for doTERRA Essential Oils International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, doTERRA Essential Oils International implemented SAP S/4 HANA as its ERP Financial system alongside a suite of SAP Hybris solutions to unify commerce, service, and back-office management. SAP S/4 HANA was deployed to run on the SAP HANA database and operate in concert with SAP Hybris Product Content Management, SAP Hybris Commerce, SAP Hybris Service Cloud, SAP Hybris Marketing in progress, SAP SuccessFactors Recruiting, and SAP Fiori for user experience.
The implementation configured SAP S/4 HANA Enterprise Management to centralize finance and enterprise management processes, while SAP Hybris Product Content Management consolidated more than 5,000 pages of company, product, and advocate information to support rich, visually appealing content. SAP Hybris Commerce was configured to manage online shopping and wellness advocate enrollment workflows, and SAP Hybris Service Cloud was deployed to manage a high-volume call center of over 1,000 agents, aligning customer service, CRM, and commerce transaction flows.
Integrations were explicit, with SAP Hybris solutions integrated to SAP S/4 HANA and the underlying SAP HANA database to enable faster analytics and reporting, and performance testing was conducted in partnership with SAP Hybris Expert Services. Deloitte Consulting supported the program delivery and helped coordinate the concurrent rollout activities, which included phased go lives for PCM in April 2016, Hybris Commerce in summer 2017, and Hybris Service Cloud in summer 2017, with global rollout of all solutions ongoing.
Governance emphasized a collaborative, business-first delivery model between doTERRA, Deloitte, and SAP Hybris Expert Services, including performance benchmarking and phased functional releases to preserve site scalability and enrollment flows. Explicit outcomes cited include improved analytics and reporting capabilities through SAP HANA, richer product content that enhances online customer experience, and platform-level content syndication to support multilingual and multi-market expansion.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2025 | 2025 |
In 2025, doTERRA Essential Oils International implemented Workday HCM to centralize Core HR processes for its global HR organization and recruiting functions. The Workday HCM deployment was scoped to support payroll-adjacent employee lifecycle and workforce data management for a workforce of roughly 4,461 employees, with a focus on standardizing core employee records, absence tracking, and recruiting workflows.
The implementation included configuration of Core HCM foundational data models, Absence management, Workday Security configuration, Recruiting, EIBs and Reporting. Workday HCM was configured with calculated fields, complex report and dashboard development, and EIBs for bulk data ingest and outbound data exchange, enabling automated onboarding intake, position and job data management, and absence administration workflows.
Operational governance was driven by an internal Workday subject matter expert who owned requirements intake, project documentation, user acceptance testing and regression testing, release cycle management, stakeholder communications, and end user training. The governance model emphasized cross functional collaboration between HR and IT, routine data audits, organization chart stewardship, and a managed release process for Workday updates and enhancements.
Architecturally the deployment followed a cloud native Workday HCM tenant configuration with role based security and configurable business processes to enforce HR approvals and lifecycle events. EIBs and reporting capabilities were used to orchestrate data flows and audit readiness, while recruiting and HR administration teams adopted the Workday HCM functional tooling for ongoing operational HR, recruiting coordination and workforce reporting.
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Employee Recognition and Rewards Management | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2025 | 2025 |
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Talent Assessment | HCM |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 doTERRA Essential Oils International implemented Adobe Connect as its Audio Video and Web Conferencing solution on the corporate website. The Adobe Connect deployment is used to host branded webinar pages and embedded meeting rooms, providing live audio and video sessions, screen sharing, session recording, chat, and polling for external audiences and internal participants.
The implementation of Adobe Connect emphasizes webinar management and virtual classroom capabilities consistent with Audio Video and Web Conferencing workflows, supporting customer engagement, product education, and internal training. Operational coverage centers on marketing, customer education, and enablement functions, with governance practices oriented around session scheduling, content ownership, user access controls, and recorded content distribution to maintain consistent external facing event pages and internal training assets.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2011 | 2011 |
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Collaboration | Collaboration |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Shipping Management | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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