Apps Run The World

doTERRA Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by doTERRA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4300 doTERRA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that doTERRA has purchased the following applications: SAP Commerce Cloud (ex Hybris) for eCommerce in 2016, SAP S/4 HANA for ERP Financial in 2018, SAP Marketing Cloud for Marketing Automation in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems doTERRA is running and its propensity to invest more and deepen its relationship with SAP , WiseTech Global , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing doTERRA revenues, which have grown to $1.50 billion in 2021, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for doTERRA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

doTERRA is a multi-level marketing company based in Pleasant Grove, Utah that sells essential oils and other related products.

doTERRA was founded in 2008 by David Stirling and former executives, employees, and distributors of Young Living, a company which also sells essential oils via multi-level marketing.

Scope and Challenges

The company needed a digital transition to ensure more scalable e-commerce platform to keep up with growing demands for products. With the re-imagining the customer experience they expected to sell products more effectively. Along these main goals, they also wanted to consolidate websites in order to gain greater control of static website content, as well as product content, and improve management of interactions with millions of customers around the world.

Outcome and Implications

doTERRA chose Deloitte as its implementing partner, and in 2016 they began a digital journey together. 

First, it was implemented SAP Product Content Management (PCM) to consolidate product and other content on static websites and to enable the commerce site, then SAP  Commerce Cloud to improve the online experience and increase scalability. Customer interaction management was improved by rolling out SAP  Service Cloud. All of the solutions were integrated with SAP S/4 HANA running on SAP HANA.

Quotes

“This was a great partnership between doTERRA, Deloitte, and SAP Hybris Expert Services – everyone came together to ensure the solution would scale as much as was needed.” Kashif Rahamatullah, Principal, Deloitte Consulting LLP


doTerra International LLC
389 South 1300 West
Pleasant Grove, 84062 , UT
United States
1 800-411-8151
https://www.doterra.com/
Industry Employees Revenue
Retail 4300 $1.50B

Enterprise Software and Cloud Applications being used by doTERRA


Vendor Old Product New Product Category Market Users VAR/SI When Live
Adobe Systems Legacy Applications Adobe Connect Audio Video and Web Conferencing Collaboration n/a n/a 2019 2019
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Customer Support CRM Subscribe Subscribe 2016 2017
Subscribe Subscribe Subscribe Sales Automation,Sales Engagement CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Social Media Management CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Shipping Management eCommerce Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Onboarding HCM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Benefits Administration HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Employee Recognition and Rewards Management HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Payroll HCM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Recruiting,Applicant Tracking System HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Core HR HCM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Secure Email Gateways (SEGs) IaaS Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Web Application Firewalls (WAF) IaaS Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Access and Identity Management (AIG) IaaS Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Apps Development PaaS Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe API and Data Integration PaaS Subscribe Subscribe 2018 2018
Vendor Old Product New Product Category Market Users VAR/SI When Live
Adobe Systems Legacy Applications Adobe Connect Audio Video and Web Conferencing Collaboration n/a n/a 2019 2019
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Social Media Management CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Customer Support CRM Subscribe Subscribe 2016 2017
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Sales Automation,Sales Engagement CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Shipping Management eCommerce Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Recruiting,Applicant Tracking System HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Onboarding HCM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Core HR HCM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Payroll HCM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Benefits Administration HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Employee Recognition and Rewards Management HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe Subscribe 2017 2017
Vendor Old Product New Product Category Market Users VAR/SI When Live

IT Decision Makers and Key Stakeholders at doTERRA


First Name Last Name Title Email Phone
Subscribe Subscribe Chief Information Officer Subscribe Subscribe
Subscribe Subscribe Director of IT Applications Subscribe Subscribe
Subscribe Subscribe Vice President Human Resources Subscribe Subscribe
Subscribe Subscribe Director, Human Resources Subscribe Subscribe
Subscribe Subscribe Manager Total Rewards, Human Resources Subscribe Subscribe
Subscribe Subscribe Director of Human Resources Subscribe Subscribe
Subscribe Subscribe HR Manager, Data & Analytics Subscribe Subscribe