Helsana Insurance
Helsana Insurance Technographics
Helsana Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Helsana Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3700 Helsana Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Helsana Insurance has purchased the following applications: Adcubum Siruus ad.Collection & Disbursement for Insurance Billing Administration in 2015, Microsoft 365 for Collaboration in 2021, Adobe Experience Manager for Digital Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Helsana Insurance is running and its propensity to invest more and deepen its relationship with Adcubum , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Helsana Insurance revenues, which have grown to $11.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Helsana Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Helsana Insurance Tech Stack and Enterprise Applications
Helsana Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adcubum | Legacy | Adcubum Siruus ad.Collection & Disbursement | Insurance Billing Administration | ERP Services and Operations | Centris | 2015 | 2016 |
In 2015 Helsana Insurance implemented Adcubum Siruus ad.Collection & Disbursement to consolidate collections and payment orchestration within its Insurance Billing Administration environment. The rollout targeted Helsana Versicherungen AG operations based in Zurich, Switzerland and involved implementation support from Centris, aligning the application to billing, collections and finance business functions.
The implementation focused on Adcubum Siruus ad.Collection & Disbursement modules including InExkasso, Buchungsteuerung FiBu and Rechtliches Inkasso, with explicit workstreams for ad.CollectionsDisbursements configuration. Delivery artifacts included parameter deliverables, param sprints and param concepts, complemented by component testing, formal documentation and defect management processes.
Operational integration emphasized bookkeeping control and data warehousing alignment, with Syrius DataModel knowhow transfer and advisory support for DWH project Wicki test case definition. The program coordinated translation of Syrius parameters into French, Italian and English to support multilingual parameterization and cross‑regional operational coverage across collections, accounting and IT support functions.
Governance included a system specialist led approach to param concept approval, component tests and defect triage, plus documentation handover and knowledge transfer to Helsana teams. Testing, coordination and specialist advisory served as the primary mechanisms for rollout control and operational acceptance within Helsanas Insurance Billing Administration landscape.
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Insurance ERP | ERP Services and Operations |
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2015 | 2016 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2016 | 2016 |
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Helsana Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Helsana implemented Microsoft 365 for Collaboration. The company website references Microsoft 365 usage, indicating Helsana uses Microsoft 365 as its Collaboration platform. This public signal aligns the Helsana Microsoft 365 Collaboration deployment with cloud-hosted productivity and communication tooling.
Microsoft 365 includes components such as Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business, which map to Collaboration functions like email, meetings, document management, and intranet services, and the full application name Microsoft 365 appears in corporate digital channels. Typical deployments centralize identity and access control through Azure Active Directory and apply tenant-level governance and administrative roles to manage collaboration across the workforce. For Helsana, the operational scope corresponds to its corporate workforce of 3245 employees in Switzerland, supporting internal communication, document workflows, and productivity across enterprise business functions.
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Helsana Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, Helsana implemented Adobe Experience Manager on its public website as its Digital Asset Management solution. Adobe Experience Manager is used to centralize digital assets for the customer facing web presence and to orchestrate content delivery across Helsana.ch.
The implementation centers on a centralized asset repository, metadata taxonomy and controlled renditions to support multi format publishing. Configuration includes searchable tagging, automated conversion of assets to web optimized renditions, content fragments for modular page assembly and workflow automation for asset review and approval, reflecting common Digital Asset Management capabilities.
Operational ownership is aligned to marketing and web content teams, with governance around role based access, version control and editorial workflows to manage asset lifecycles. Deployment scope is focused on the public website and adjacent customer facing touchpoints within Helsana's Swiss operations.
Helsana Adobe Experience Manager Digital Asset Management supports marketing, web content management and customer communications by centralizing assets and standardizing content operations across the site.
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Helsana Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2018 |
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Helsana Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2017 | 2017 |
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Helsana Insurance TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Helsana Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Helsana Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Helsana Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Helsana Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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IT Manager | Manager | IT | |
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Head Products & Portfolio | Director | Risk | |
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Transformation Manager Innovation and Digitalization | Manager | Operation | |
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Asset Management, Finance | Non Manager | Invesment | |
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Head of Underwriting Corporate Business | Director | Risk | |
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Head of Underwriting & APV | Senior management | Director | Risk | |
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Apps Being Evaluated by Helsana Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Helsana Insurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Helsana Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Helsana Insurance Technographics
Helsana Insurance is a Insurance organization based in Switzerland,
with around 3700 employees and annual revenues of $11.10 billion.
Helsana Insurance operates a diverse technology stack with applications such as
Adcubum Siruus ad.Collection & Disbursement, Microsoft 365 and Adobe Experience Manager,
covering areas like Insurance Billing Administration, Collaboration and Digital Asset Management.
Helsana Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adcubum, Microsoft and Adobe Systems.
Helsana Insurance recently adopted applications including
Adform in 2022, Microsoft 365 in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Helsana Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Helsana Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Helsana Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.