Helsana
Helsana Technographics
Helsana Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Helsana and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3245 Helsana employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Helsana has purchased the following applications: Microsoft 365 for Collaboration in 2021, Adobe Experience Manager for Digital Asset Management in 2020, Oracle Advertising (ex Oracle Data Cloud) for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Helsana is running and its propensity to invest more and deepen its relationship with Microsoft , Adobe Systems , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Helsana revenues, which have grown to $668.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Helsana intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Helsana Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Helsana implemented Microsoft 365 for Collaboration. The company website references Microsoft 365 usage, indicating Helsana uses Microsoft 365 as its Collaboration platform. This public signal aligns the Helsana Microsoft 365 Collaboration deployment with cloud-hosted productivity and communication tooling.
Microsoft 365 includes components such as Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business, which map to Collaboration functions like email, meetings, document management, and intranet services, and the full application name Microsoft 365 appears in corporate digital channels. Typical deployments centralize identity and access control through Azure Active Directory and apply tenant-level governance and administrative roles to manage collaboration across the workforce. For Helsana, the operational scope corresponds to its corporate workforce of 3245 employees in Switzerland, supporting internal communication, document workflows, and productivity across enterprise business functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, Helsana implemented Adobe Experience Manager on its public website as its Digital Asset Management solution. Adobe Experience Manager is used to centralize digital assets for the customer facing web presence and to orchestrate content delivery across Helsana.ch.
The implementation centers on a centralized asset repository, metadata taxonomy and controlled renditions to support multi format publishing. Configuration includes searchable tagging, automated conversion of assets to web optimized renditions, content fragments for modular page assembly and workflow automation for asset review and approval, reflecting common Digital Asset Management capabilities.
Operational ownership is aligned to marketing and web content teams, with governance around role based access, version control and editorial workflows to manage asset lifecycles. Deployment scope is focused on the public website and adjacent customer facing touchpoints within Helsana's Swiss operations.
Helsana Adobe Experience Manager Digital Asset Management supports marketing, web content management and customer communications by centralizing assets and standardizing content operations across the site.
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Advertising (ex Oracle Data Cloud) | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Helsana deployed Oracle Advertising (ex Oracle Data Cloud) on its public website as part of its Customer Experience application footprint. Helsana implemented Oracle Advertising (ex Oracle Data Cloud) to provide advertising data management and audience capabilities consistent with Customer Experience requirements, supporting behavior based audience segmentation, cross site audience activation, and web channel ad targeting for the insurer's digital properties.
The implementation centered on embedding Oracle Advertising data collection tags and site instrumentation into the Helsana website, enabling capture of identifiers and behavioral signals for advertising and personalization workflows. Operational ownership and usage aligned with marketing and digital analytics functions to govern tag management, audience configuration, and privacy controls for web based customer engagement and campaign delivery.
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Customer Experience | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Helsana
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Helsana Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Helsana Technographics
Helsana is a Insurance organization based in Switzerland,
with around 3245 employees and annual revenues of $668.0 million.
Helsana operates a diverse technology stack with applications such as
Microsoft 365, Adobe Experience Manager and Oracle Advertising (ex Oracle Data Cloud),
covering areas like Collaboration, Digital Asset Management and Customer Experience.
Helsana has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Adobe Systems and Oracle.
Helsana recently adopted applications including
Adform in 2022, Microsoft 365 in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Helsana’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Helsana’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Helsana technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.