Irving, 75063, TX,
United States
National HME Technographics
National HME Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National HME and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 National HME employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National HME has purchased the following applications: Microsoft 365 for Collaboration in 2020, Gitana Cloud CMS for Enterprise Content Management in 2020, Verizon Connect for Fleet Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National HME is running and its propensity to invest more and deepen its relationship with Microsoft , Gitana Software , Verizon Connect or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National HME revenues, which have grown to $160.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National HME intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National HME Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 National HME deployed Microsoft 365 as its Collaboration platform. The Microsoft 365 implementation was established to standardize corporate communications and productivity across the organization supporting approximately 700 employees.
The implementation configured core Microsoft 365 workloads including Exchange Online for corporate email, SharePoint Online for intranet and document libraries, OneDrive for Business for personal file storage, Microsoft Teams for chat and meetings, and the Office desktop and web applications for document authoring. Tenant provisioning and license management were put in place to align user access with role-based needs and to centralize administration of those Collaboration services.
Identity and access control were handled through Azure Active Directory to provide single sign-on and centralized account provisioning for Microsoft 365 users, and the company’s public website references Microsoft 365 components in its source. Operational coverage focused on enterprise collaboration and content workflows across corporate functions rather than a single site implementation.
Governance was structured around administrative role separation, data and content management policies, and standard user lifecycle processes for provisioning and deprovisioning within Microsoft 365. The narrative centers on Microsoft 365 as the chosen Collaboration application and describes a consolidated, tenant-based architecture for enterprise email, document collaboration, and real-time team communication.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gitana Software | Legacy | Gitana Cloud CMS | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, National HME deployed Gitana Cloud CMS on its public website. The implementation uses Gitana Cloud CMS, an Enterprise Content Management solution, to centralize corporate web content and digital asset management for the company website, enabling authoring, version control, and staged publishing across environments.
The rollout centered on marketing and web operations teams, embedding content authoring, digital asset management, workflow driven approvals, and role based access control into regular publishing processes. Governance emphasized editorial workflows, permissioned publishing, and content lifecycle controls to improve auditability, positioning National HME Gitana Cloud CMS Enterprise Content Management to support website content management and digital publishing business functions.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verizon Connect | Legacy | Verizon Connect | Fleet Management | SCM | n/a | 2016 | 2017 |
In 2016, National HME implemented Verizon Connect as a Fleet Management solution to centralize vehicle maintenance tracking and scheduling. The deployment addressed a prior manual process where vehicle records and service schedules were maintained in spreadsheets by a single individual, shifting those responsibilities into an application-driven maintenance program.
Verizon Connect’s maintenance tracking program was configured to capture preventive maintenance schedules, maintenance history records, and automated service reminders consistent with Fleet Management functional workflows. The implementation emphasized scheduled servicing workflows and centralized record keeping, reducing manual touchpoints and enabling systematic service interval enforcement across the fleet.
Operational coverage focused on fleet and field service operations, with the application used by maintenance coordinators and technicians to manage service orders and routine inspections. No external integrations were specified in source materials, so system usage is described at the application and operational workflow level rather than as part of an integrated enterprise stack.
Governance shifted from an individual spreadsheet owner to system-driven maintenance governance, with processes oriented around automated reminders and documented service histories to enforce consistent servicing routines. Rollout and ownership details were not provided beyond this operational transition to application-managed maintenance.
National HME reported explicit outcomes after deploying Verizon Connect, including a decrease in maintenance costs, an increase in vehicle lifespan, and a significant decrease in service calls that the company has not quantified. The Verizon Connect Fleet Management deployment, by enforcing timely servicing and centralized maintenance records, directly supported maintenance operations and reduced reactive service incidents.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at National HME
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by National HME Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||