Nebraska Furniture Mart
Nebraska Furniture Mart Technographics
Nebraska Furniture Mart Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nebraska Furniture Mart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Nebraska Furniture Mart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nebraska Furniture Mart has purchased the following applications: Ceridian Dayforce Payroll for Payroll in 2023, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nebraska Furniture Mart is running and its propensity to invest more and deepen its relationship with Dayforce , Salesforce , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nebraska Furniture Mart revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nebraska Furniture Mart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nebraska Furniture Mart Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce Payroll | Payroll | HCM | n/a | 2023 | 2023 |
In 2023 Nebraska Furniture Mart implemented Ceridian Dayforce Payroll to centralize Payroll operations for its US workforce. The deployment supported biweekly processing for approximately 1,500 US based employees, establishing Ceridian Dayforce Payroll as the primary payroll engine and reporting source for the retailer.
Ceridian Dayforce Payroll was configured to support core payroll processing, payroll reporting, payroll adjustments, and payroll file maintenance. Day-to-day functional workflows included review, analysis, and verification of payroll reports, application of necessary adjustments through established procedures, and ongoing maintenance of payroll files and administrative records.
Operational ownership centered on the payroll team with tight coordination across payroll, HR, and finance functions. A payroll specialist role processed the biweekly payroll runs, maintained payroll files, assisted with assigned projects, and executed governance procedures to ensure pay accuracy and recordkeeping compliance.
The implementation emphasized operational cadence and procedural controls rather than cross-system integrations. The solution is described within the Payroll category and served as the authoritative payroll processing and reporting platform for Nebraska Furniture Mart in 2023.
|
 |
|
|
Performance and Goal Management | HCM |
|
2023 | 2023 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2022 | 2023 |
|
|
|
|
|
Time and Attendance | HCM |
|
2021 | 2022 |
|
|
|
|
|
Time and Attendance | HCM |
|
2021 | 2022 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Nebraska Furniture Mart deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website to provide a web-based conversational channel. The implementation is categorized under Chatbots and Conversational AI and was positioned to support e-commerce customer service and sales assistance directly from nfm.com.
The deployment uses an embedded chat widget and standard Salesforce Chat capabilities, including real-time agent handoff, queue and presence management, scripted responses, chat transcript capture, and proactive chat invitations. Configuration focused on agent console workflows and session context capture to enable consistent handling across inbound web sessions.
Operational coverage targets online customer service and direct sales support, routing web chat sessions into the retailer’s centralized agent environment for live handling and escalation. The implementation captures chat metadata and transcripts for follow-up and integrates chat routing and queuing logic into agent workload management to align with contact center processes.
Governance centered on standardized chat handling procedures, defined escalation paths for complex inquiries, and scripted response libraries to enforce consistent customer interactions. Rollout and operational ownership emphasized centralized chat operations on the corporate website, with process controls for agent training, session logging, and transcript retention to support customer service workflows.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Nebraska Furniture Mart implemented Adobe Connect from Adobe Systems. Adobe Connect was deployed as an Audio Video and Web Conferencing solution embedded on their public website to host webinars, virtual events, and online training for external audiences.
The deployment used a cloud-hosted Adobe Connect configuration exposing persistent meeting rooms and webinar pages on the site, enabling browser-based audio, video, screen sharing, attendee registration, and session recording. Functional implementation emphasized meeting and webinar rooms, breakout sessions, recording and playback, and attendee management consistent with the Audio Video and Web Conferencing category, with access and moderation handled through the Adobe Connect administrative console and integrated into the website’s content and event workflows.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2011 | 2011 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2020 | 2020 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transportation Management | SCM |
|
2020 | 2020 |
|
|
|
|
|
Warehouse Management | SCM |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2014 | 2014 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2000 | 2000 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Nebraska Furniture Mart
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Nebraska Furniture Mart Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Nebraska Furniture Mart Technographics
Nebraska Furniture Mart is a Retail organization based in United States,
with around 5000 employees and annual revenues of $1.50 billion.
Nebraska Furniture Mart operates a diverse technology stack with applications such as
Ceridian Dayforce Payroll, Salesforce Chat (formerly Salesforce Live Agent) and Adobe Connect,
covering areas like Payroll, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Nebraska Furniture Mart has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Dayforce, Salesforce and Adobe Systems.
Nebraska Furniture Mart recently adopted applications including
Ceridian Dayforce Payroll in 2023, Ceridian Dayforce Performance in 2023 and Ceridian Dayforce Recruiting in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nebraska Furniture Mart’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Nebraska Furniture Mart’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nebraska Furniture Mart technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.