Irvine, 92618, CA,
United States
Silverado Senior Living Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Silverado Senior Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Silverado Senior Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Silverado Senior Living has purchased the following applications: UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2014, Voyager EHR for Electronic Health Record in 2018, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Silverado Senior Living is running and its propensity to invest more and deepen its relationship with UKG , Yardi , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Silverado Senior Living revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Silverado Senior Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Silverado Senior Living implemented UKG Pro Recruiting (ex UltiPro Recruiting) as its applicant tracking solution. UKG Pro Recruiting (ex UltiPro Recruiting) is deployed as the primary Recruiting,Applicant Tracking System and is embedded on Silverado's public careers site to publish live job postings and capture candidate applications, including role searches such as housekeeper laundry that appear on the external job board.
Configuration emphasizes core ATS capabilities consistent with the Recruiting,Applicant Tracking System category, including job requisition creation and approval workflows, branded career site integration, applicant tracking and candidate profile management, resume parsing, interview scheduling and offer workflow orchestration. The implementation organizes recruiter and hiring manager role segregation, requisition-level permissions and automated candidate status transitions to support both corporate talent acquisition and site-level hiring for clinical and nonclinical roles.
The technical footprint is delivered as the vendor hosted UKG Pro Recruiting cloud instance integrated with Silverado's public career portal for direct candidate intake, aligning recruiting operations across United States care locations. Governance focuses on centralized career site administration, requisition approval controls and recruiter access governance to ensure consistent posting, applicant routing and recruiter workflows across Silverado Senior Living.
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Time and Attendance | HCM |
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2010 | 2010 |
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Workforce Analytics | HCM |
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2017 | 2018 |
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Workforce Management | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yardi | Legacy | Voyager EHR | Electronic Health Record | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Silverado Senior Living implemented Voyager EHR through Yardi, beginning with a pilot and moving to an early 2018 roll out. Voyager EHR is an Electronic Health Record deployed to unify clinical charting and medication administration across Silverado memory care and assisted living communities in the United States.
The implementation packaged Yardi eMAR for medication administration, electronic clinical charting modules, and automated clinical reporting capabilities. Configuration work focused on formalizing medication administration workflows, reducing paper processes, and instrumenting reporting to surface outcomes and usage metrics.
Operational integrations included connecting clinical records to Voyager Senior Housing finance and operations modules, and enabling real time pharmacy interfaces to support medication fulfillment and reconciliation. The deployment covered clinical staff and nursing operations across Silverado communities, aligning clinical documentation with operational and financial records.
Silverado piloted the solution before broad roll out in early 2018, instituting clinical governance and standardized workflows for medication administration and charting across sites. Reported impacts included reduced paper processes and improvements to resident safety and clinical workflows, supported by automated clinical reporting to track outcomes and usage metrics.
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Electronic Health Record | ERP Services and Operations |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Silverado Senior Living deployed LiveChat on its public website to add real time conversational capability. LiveChat is implemented as a Chatbots and Conversational AI solution to support admissions, resident family communications, marketing touchpoints, and frontline customer service across the United States operations of the healthcare provider.
The LiveChat deployment centers on a web chat widget embedded in Silverado Senior Living web pages, configured for agent queues, canned responses, chat transcripts, and offline contact capture consistent with Chatbots and Conversational AI functionality. Operational ownership is oriented toward admissions and customer service teams, with governance focused on scripted response libraries, escalation rules to internal care teams, and transcript retention for follow up. Silverado Senior Living configured LiveChat to align conversational workflows with existing intake and family support processes, and the implementation emphasizes agent handoff, message routing, and content governance rather than backend system replacement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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