Apps Run The World

Silverado Senior Living Software Purchases and Digital Transformation Initiatives

Last updated on 2020-08-13 13:02:09

Discover the latest software purchases and digital transformation initiatives being undertaken by Silverado Senior Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Silverado Senior Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Silverado Senior Living has purchased the following applications: Okta Identity Cloud for Access and Identity Management (AIG) in 2021, GoDaddy for Application Hosting and Computing Services in 2021, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Silverado Senior Living is running and its propensity to invest more and deepen its relationship with Okta , GoDaddy , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Silverado Senior Living revenues, which have grown to $150.0 millions in 2019, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Silverado Senior Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

Silverado is committed to enriching the quality of life for its residents, clients, patients, families, and associates through a combination of top-notch clinical care, compassion, and continuous engagement. Over the past 20 years, the company has grown to include over 4,000 employees providing memory care, hospice, and rehabilitation services at 54 locations in eight U.S. states.

Scope and Challenges

Despite the company’s pioneering approach to memory care, the company’s HR practices prior to UltiPro were still largely manual. Without efficient access to employee data, Silverado’s ability to measure success at the individual, team, and enterprise level was sluggish and inefficient. In order to align its workplace culture with its mission, Silverado selected UltiPro and went live in January 2016. 

Outcome and Implications

To address turnover, Silverado launched a variety of UltiPro functionality, including the UltiPro mobile app, to create a better associate experience. According to Usher, Silverado’s leadership travels frequently within the company’s network, and the deployment of the app has enabled these executives to promptly complete administrative approvals for associates. The company also launched UltiPro Perception to better understand employee sentiment and boost engagement. 

Usher reports that Silverado is combining data from UltiPro Business Intelligence with feedback from UltiPro Perception to transform the business. For example, turnover data illustrated that the company had been losing a significant number of employees within six to nine months after hiring, across many locations. The company deployed UltiPro Perception surveys to understand the sentiment behind this trend and found that employees desired more recognition, communication, and training. As a result, subcommittees have been established to learn how to tackle these issues more effectively. UltiPro Perception’s ability to help leaders gain insight into the specific drivers of employee engagement and retention is helping Silverado take action to maintain its high-performance culture. 

Quotes

“After ramping up our use of UltiPro, our workforce analytics show Silverado saved $3 million in 2017 by providing unprecedented visibility into operations,” said Dawn Usher, CAO at Silverado.

“Two million dollars of our savings is attributed directly to the productivity reports generated from information exported through UltiPro Business Intelligence. We could view data on our employees relative to our census at each community, and identify areas where we could optimize staffing levels. Improved access to data also helped us obtain more real-time information about overtime and turnover, and engage in workforce planning to achieve substantial savings.” said Dawn Usher, CAO at Silverado.


6400 Oak Canyon #200
Irvine, 92618 , CA
United States
1 949-240-7200
https://www.silverado.com/
Industry Employees Revenue
Healthcare 4000 $150.0M

Enterprise Software and Cloud Applications being used by Silverado Senior Living


Vendor Old Product New Product Category Market Users VAR/SI When Live
LiveChat, Inc. Legacy Applications LiveChat Chatbots and Conversational AI Artificial Intelligence n/a n/a 2021 2021
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Web Content Management Content Management Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Recruiting,Applicant Tracking System HCM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Workforce Analytics HCM Subscribe Subscribe 2017 2018
Subscribe Subscribe Subscribe Workforce Management HCM Subscribe Subscribe 2010 2010
Subscribe Subscribe Subscribe Time and Attendance HCM Subscribe Subscribe 2010 2010
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Access and Identity Management (AIG) IaaS Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2020 2020
Vendor Old Product New Product Category Market Users VAR/SI When Live
Amazon Web Services (AWS) Legacy Applications Amazon SES Transactional Email PaaS n/a n/a 2020 2020
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2020 2020
Vendor Old Product New Product Category Market Users VAR/SI When Live
LiveChat, Inc. Legacy Applications LiveChat Chatbots and Conversational AI Artificial Intelligence n/a n/a 2021 2021

IT Decision Makers and Key Stakeholders at Silverado Senior Living


First Name Last Name Title Email Phone
Subscribe Subscribe Chief Financial Officer Subscribe Subscribe
Subscribe Subscribe Senior Director, PR & Communications Subscribe Subscribe
Subscribe Subscribe Chief Administrative Officer Subscribe Subscribe
Subscribe Subscribe SVP Human Resources Subscribe Subscribe
Subscribe Subscribe President / CEO / COB Subscribe Subscribe
Subscribe Subscribe Human Resources Business Partner Subscribe Subscribe
Subscribe Subscribe Vice President of Human Resources Subscribe Subscribe
Subscribe Subscribe Director, Payroll Subscribe Subscribe
Subscribe Subscribe Director of HRIS Subscribe Subscribe