Blackpool, FY4 2FB,
United Kingdom
Tandem Bank Technographics
Tandem Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tandem Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Tandem Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tandem Bank has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2020, Fiserv Agiliti for Core Banking in 2016, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tandem Bank is running and its propensity to invest more and deepen its relationship with Greenhouse , Fiserv , Temenos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tandem Bank revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tandem Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tandem Bank Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Tandem Bank deployed Greenhouse ATS as its Applicant Tracking System and embedded Greenhouse ATS on the Tandem careers pages of its public website, capturing candidate applications directly through the site. The implementation supports the bank's UK recruiting and talent acquisition activities, with configuration appropriate for a 500 employee financial services firm.
The deployment emphasized core Applicant Tracking System capabilities, including web based candidate capture and job posting, candidate profile management, structured hiring pipelines, interview scheduling and feedback capture, and recruiting analytics and reporting. Greenhouse ATS was configured to route applications into defined stages and to enforce standardized evaluation workflows for hiring managers and recruiters.
Operational ownership for the Greenhouse ATS implementation sits with Talent Acquisition and HR, covering recruitment workflows and hiring manager permissions. Data governance and candidate data handling were organized to align with UK data protection requirements, and the ATS instance was instrumented to centralize vacancy management and applicant tracking across Tandem Bank's recruiting function.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Agiliti | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Tandem Bank implemented Fiserv Agiliti as its Core Banking platform. Tandem selected Fiserv Agiliti to bring a new retail banking experience to market, citing the solution's comprehensive service set, ease of implementation, and the proven experience of Fiserv.
Fiserv Agiliti was delivered as a hosted software-as-a-service retail bank technology solution, modular in its approach and providing both software and infrastructure. As a Core Banking implementation for a 500-employee challenger bank, the deployment aligned with category-standard functional areas including account management, deposit processing, payments handling, and customer account servicing, configured to support retail product workflows.
The hosted SaaS architecture centralized platform operations and infrastructure under the Fiserv Agiliti service, supporting Tandem Bank's UK retail operations and connecting front-end channels and back-office processes. The modular nature of Fiserv Agiliti enabled phased configuration of capabilities and reduced the need for on-premise core infrastructure.
Governance and rollout emphasized ease of implementation and vendor-operated infrastructure, with cross-functional ownership expected across product, operations, customer service, and IT to manage configuration, testing, and operational readiness. Tandem's selection criteria reflected prioritization of a comprehensive service set, implementation velocity, and Fiserv's operational expertise rather than an in-house rebuild.
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Core Banking | ERP Services and Operations |
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2016 | 2016 |
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Digital Banking | ERP Services and Operations |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Tandem Bank implemented Microsoft 365 for Collaboration. Tandem Bank uses Microsoft 365 on its website and as a cloud hosted collaboration platform across its UK operations.
Microsoft 365 was configured to deliver core collaboration capabilities including Exchange Online email, SharePoint Online content management, OneDrive for Business file storage, Microsoft Teams for real time communication, and the Office desktop and web applications. Configuration work emphasized mailbox management, document libraries, team sites, and synchronous collaboration workflows. The full application name Microsoft 365 is used throughout the tenant to denote the suite and its collaboration services.
Operational coverage concentrated on internal communications, document collaboration, and content workflows that intersect the public website and corporate communications channels. The Tandem Bank website explicitly surfaces Microsoft 365 artifacts, indicating the suite is part of the bank's web content and corporate messaging footprint. This deployment aligns Microsoft 365 Collaboration with business functions such as corporate communications, product, and customer support for shared content and messaging.
Governance centered on tenant administration, role based access controls, and configuration of compliance and data retention settings appropriate for financial services. Identity and access management and tenant level security controls were applied to manage user access and protect sensitive content in the Microsoft 365 Collaboration environment. Ongoing administration was retained within Tandem Bank IT and security teams to control collaboration workflows and external content exposure.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Community Management | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2022 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Test Automation Platform | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Tandem Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tandem Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||