Telefonica

Distrito TelefOnica, Ronda de la ComunicaciOn, s/n,
Madrid, 28050,
Spain

https://www.telefonica.com/

34 900 11 10 04

Communications

Telefonica Technographics

Telefonica Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Telefonica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 104142 Telefonica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Telefonica has purchased the following applications: Serrala FinanceSuite for AP Automation in 2013, Amazon EC2 for Application Hosting and Computing Services in 2020, Dynatrace APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Telefonica is running and its propensity to invest more and deepen its relationship with Serrala , Amazon Web Services (AWS) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Telefonica revenues, which have grown to $42.81 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telefonica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Telefonica Data, Technology Stack, and Enterprise Applications

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Serrala	Legacy	Serrala FinanceSuite	AP Automation	ERP Financial Management	n/a	2013	2013
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2017	2019
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2010	2010

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Amazon Web Services (AWS)	Legacy	Amazon EC2	Application Hosting and Computing Services	IaaS	n/a	2020	2020
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Endpoint Management	IaaS	Subscribe	2017	2017

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Dynatrace	Legacy	Dynatrace APM	Application Performance Management	ITSM	n/a	2021	2021
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2022	2022

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Extract, Transform, and Load (ETL), Data Replication	PaaS	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Robotic Process Automation	PaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Robotic Process Automation	PaaS	Subscribe	2018	2018

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	PBX, VoiP and Phone Systems	Collaboration	Subscribe	2018	2018

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Benefits Administration	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Compensation Management	HCM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Learning and Development	HCM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Performance and Goal Management	HCM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2014	2014

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Brand Management	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	CRM	CRM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Customer Analytics	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2016	2016

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Cognitive Computing	AI-Powered Application	Subscribe	2018	2018

PLM and Engineering

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Computer-Aided Design (CAD)	PLM and Engineering	Subscribe	2019	2019

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Endpoint Detection and Response (EDR)	CyberSecurity	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Security Information and Event Management (SIEM)	CyberSecurity	Subscribe	2020	2020

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Field Service Management	ERP Services and Operations	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	OSS/BSS	ERP Services and Operations	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	OSS/BSS	ERP Services and Operations	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	OSS/BSS	ERP Services and Operations	Subscribe	2013	2014
Subscribe	Subscribe	Subscribe	OSS/BSS	ERP Services and Operations	Subscribe	2021	2021

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2020	2020

IT Asset Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management	IT Asset Management	Subscribe	2018	2018

AI Development

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ML and Data Science Platforms	AI Development	Subscribe	2015	2016

SCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Order Management	SCM	Subscribe	2009	2009

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Process Mining	Analytics and BI	Subscribe	2019	2019

PPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2018	2018

IT Decision Makers and Key Stakeholders at Telefonica

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Telefonica Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

Telefonica Technographics

ERP Financial Management

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IaaS

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ITSM

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PaaS

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Collaboration

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HCM

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CRM

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PLM and Engineering

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