Apps Run The World

Teva Pharmaceuticals Digital Transformation Initiatives

Apps Run The World

About the Customer

Teva Pharmaceutical Industries Ltd. is a generic medicine, with innovative treatments in select areas, including CNS, pain and respiratory. They deliver high-quality generic products and medicines in nearly every therapeutic area to address unmet patient needs. They have an established presence in generics, specialty, OTC and API, building on more than a century-old legacy, with a fully integrated R&D function, strong operational base, and global infrastructure and scale.

Scope and Challenges

Over the years, the company underwent a series of mergers, acquisitions, and joint ventures, growing its workforce to over 45,000 employees. To complement this growth, the company embarked on a digital HR transformation journey and maintained a strong talent management and succession planning program.

With the help of SAP SuccessFactors HCM Suite, including the SAP SuccessFactors Employee Central solution, it was able to:

  • Turn HR into a strategic function with the support of technology and metrics
  • Simplify and harmonize HR processes globally using cloud technology
  • Replace 30 local HR solutions in 60 countries and consolidate all core HR data into one system Improve talent acquisition, management, development and retention
  • Support its company vision to establish a people-focused culture and way of working
  • Provide managers with access to high-quality HR data relevant to their responsibilities
  • Create shared service centers for cost-effective service delivery
  • Achieve faster and more accurate reporting to the board and business units.

The Klaus Tschira HR Innovation Award, commissioned by SAP, commemorates SAP co-founder Klaus Tschira and his vision for SAP to revolutionize human resources to help organizations unleash the full potential of their employees. It is awarded to a customer of SAP SuccessFactors solutions that exemplifies a unique and innovative solution in the field of HR.

Outcome and Implications

The END Fund is the only private philanthropic initiative dedicated solely to ending the most common neglected tropical diseases (NTDs), which affect more than 1.5 billion of the world’s most impoverished people, including 836 million children. The END Fund engages a community of philanthropists, manages high-impact strategic investments and works in collaboration with government, NGO, pharmaceutical and academic partners to take a systems approach to understand, engaging with and influencing the broad ecosystem of stakeholders working to end NTDs. The global organization primarily works in African nations, as well as Yemen, Afghanistan, and India.

Additionally, Teva’s first step in the transformation was centralizing all HR information for 57,000 employees on one system using SAP SuccessFactors Employee Central. This gives every HR professional and line manager complete visibility into each employee’s history, position, performance, benefits, and compensation, as well as reporting lines. With full data transparency, it’s easier for managers to identify top performers across the company, including those from acquisitions.

They can make development plans or pursue other strategies to help integrate new employees, all the while keeping people engaged and productive in a fast-changing workplace. Markus, who is sharing Teva’s experiences at HR Tech Amsterdam, said that these changes have directly influenced staff retention and succession planning for the better.

Teva also used SAP SuccessFactors Performance & Goals to create one unified performance management system. Called CONNECT, it was designed together with the business as a holistic tool for both employees and managers.


“I’m delighted that the teams at Teva were selected to receive this year’s Klaus Tschira HR Innovation Award. Anat Markus will join me on stage as a panelist in our keynote in Berlin and represent the teams in accepting this award. Under her leadership guidance, the HR and HR IT teams walked the talk of an integrated business strategy by working hand in hand along their entire HR transformation journey. And at every step, they put Teva’s leaders and employees at the center of that journey. It’s impressive to see the commitment they have as an industry leader in delivering affordable medication to people around the world. Teva’s selection of The END Fund as the recipient of the Klaus Tschira HR Innovation Award charitable contribution demonstrates that commitment. We’re pleased to make this donation in their name and expect it to have a meaningful impact on the work of this organization.” -said Greg Tomb, President at SAP SuccessFactors.

“With our rapid growth across 60 countries around the world, we needed a solution that would not only scale quickly but unify a global workforce in a short amount of time. The SAP SuccessFactors solutions are helping us attract, develop and enable the agile workforce of the future as we continue to build a consumer-centric organization. We’d like to thank SAP for its gracious €10,000 donation to The END Fund. Together, we can help put an end to these parasitic and bacterial infectious diseases and improve the lives of billions of people living in some of the most vulnerable and poverty-stricken places across the globe.” -said Anat Markus, Senior Vice President, Global HR Operations and Employee Services at Teva Pharmaceutical Industries Ltd.

“We saw great value in thinking about performance management from the perspective of the employee and the manager, instead of seeing it as an HR process. Instead of just checking boxes, performance is more of an open box where it’s not only important what you do, but how. CONNECT is all about line managers connecting to their people throughout the year, connecting to other perspectives, and having lots of continuous dialogue and feedback.”-said Tal Zorman, senior vice president of Leadership, Learning, and Development at Teva Pharmaceuticals.

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Enterprise Software & Cloud Applications Purchased by Teva Pharmaceuticals

Vendor Old Product New Product Function Market Users VAR/SI When Live
SAP Oracle E-Business Suite HRMS SAP SuccessFactors Employee Central Human Capital Management HCM n/a n/a 2017 2017
Subscribe Subscribe Subscribe Performance and Goals Management HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Recruiting, Onboarding, Learning, Performance and Goals, Compensation, Succession and Development HCM Subscribe Subscribe 2017 2017

IT Decision Makers and Key Stakeholders at Teva Pharmaceuticals

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