BANCO BMG S.A. selects Freshservice for IT Service Management
In 2024, BANCO BMG S.A., a Brazil based Banking and Financial Services organization with 4000 employees and revenues of $370M selected Freshservice for IT Service Management while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | BANCO BMG S.A. | Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | n/a | 2024 | 2024 |
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FAQ - BANCO BMG S.A. selects Freshservice for (IT Service Management)
In 2024, BANCO BMG S.A. selected Freshservice for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.
The Freshservice deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.
BANCO BMG S.A. is a Banking and Financial Services organization in Brazil, with approximately 4000 employees and $370M in annual revenue.
BANCO BMG S.A. has initiated the Freshservice implementation with an expected go-live in 2024, supporting its modernization of IT Service Management processes.
BANCO BMG S.A. has not disclosed the SI for the Freshservice implementation.
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