BFL CANADA Risk and Insurance Services selects Hotjar for Customer Experience

In 2023, BFL CANADA Risk and Insurance Services, a Canada based Insurance organization with 1400 employees and revenues of $320M selected Hotjar for Customer Experience while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
BFL CANADA Risk and Insurance Services	Hotjar	Legacy	Hotjar	Customer Experience	CRM	n/a	n/a	2023	2023

Discover the latest software purchases and digital transformation initiatives being undertaken by BFL CANADA Risk and Insurance Services and its business and technology executives by accessing the entire BFL CANADA Risk and Insurance Services and its business and technology executives by becoming a Premium Subscriber. On a continuous basis, our research team identifies and updates the on-prem and cloud applications that are being used by BFL CANADA Risk and Insurance Services employees from publicly available data (Press Releases, Customer References, Case Studies, Success Stories, Testimonials, RFP, RFI, etc.) as well as proprietary sources, and incorporate them into the customer profile.