Biglobe, a KDDI group selects Salesforce Service Cloud for Customer Support

In 2013, Biglobe, a KDDI group, a Japan based Professional Services organization with 1000 employees and revenues of $773M selected Salesforce Service Cloud for Customer Support while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Biglobe, a KDDI group Salesforce Legacy Salesforce Service Cloud Customer Support CRM n/a n/a 2013 2013
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