Burberry Group selects Salesforce Service Cloud for Customer Support

In 2013, Burberry Group, a United Kingdom based Retail organization with 9201 employees and revenues of $4.0B selected Salesforce Service Cloud for Customer Support while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
Burberry Group	Salesforce	Legacy	Salesforce Service Cloud	Customer Support	CRM	n/a	n/a	2013	2013

Discover the latest software purchases and digital transformation initiatives being undertaken by Burberry Group and its business and technology executives by accessing the entire Burberry Group and its business and technology executives by becoming a Premium Subscriber. On a continuous basis, our research team identifies and updates the on-prem and cloud applications that are being used by Burberry Group employees from publicly available data (Press Releases, Customer References, Case Studies, Success Stories, Testimonials, RFP, RFI, etc.) as well as proprietary sources, and incorporate them into the customer profile.