Canopy selects Zendesk Service for Customer Support
In 2017, Canopy, a Singapore based Professional Services organization with 39 employees and revenues of $4M selected Zendesk Service for Customer Support while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Canopy | Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | n/a | 2017 | 2017 |
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FAQ - Canopy selects Zendesk Service for (Customer Support)
In 2017, Canopy selected Zendesk Service for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.
The Zendesk Service deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
Canopy is a Professional Services organization in Singapore, with approximately 39 employees and $4M in annual revenue.
Canopy has initiated the Zendesk Service implementation with an expected go-live in 2017, supporting its modernization of Customer Support processes.
Canopy has not disclosed the SI for the Zendesk Service implementation.
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