Cefriel selects Atlassian Jira Service Desk for IT Service Management
In 2022, Cefriel, a Italy based Professional Services organization with 150 employees and revenues of $15M selected Atlassian Jira Service Desk for IT Service Management while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Cefriel | Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | n/a | 2022 | 2022 |
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FAQ - Cefriel selects Atlassian Jira Service Desk for (IT Service Management)
In 2022, Cefriel selected Atlassian Jira Service Desk for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.
The Atlassian Jira Service Desk deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.
Cefriel is a Professional Services organization in Italy, with approximately 150 employees and $15M in annual revenue.
Cefriel has initiated the Atlassian Jira Service Desk implementation with an expected go-live in 2022, supporting its modernization of IT Service Management processes.
Cefriel has not disclosed the SI for the Atlassian Jira Service Desk implementation.
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