Ecolite Biotech selects Hotjar for Customer Experience
In 2021, Ecolite Biotech, a Malaysia based Consumer Packaged Goods organization with 25 employees and revenues of $3M selected Hotjar for Customer Experience while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Ecolite Biotech | Hotjar | Legacy | Hotjar | Customer Experience | CRM | n/a | n/a | 2021 | 2021 |
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FAQ - Ecolite Biotech selects Hotjar for (Customer Experience)
In 2021, Ecolite Biotech selected Hotjar for Customer Experience to modernize their CRM operations and improve scalability, visibility, and control.
The Hotjar deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
Ecolite Biotech is a Consumer Packaged Goods organization in Malaysia, with approximately 25 employees and $3M in annual revenue.
Ecolite Biotech has initiated the Hotjar implementation with an expected go-live in 2021, supporting its modernization of Customer Experience processes.
Ecolite Biotech has not disclosed the SI for the Hotjar implementation.
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