Endota selects Zendesk Service for Customer Support
In 2021, Endota, a Australia based Leisure and Hospitality organization with 100 employees and revenues of $10M selected Zendesk Service for Customer Support while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Endota | Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | n/a | 2021 | 2021 |
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FAQ - Endota selects Zendesk Service for (Customer Support)
In 2021, Endota selected Zendesk Service for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.
The Zendesk Service deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
Endota is a Leisure and Hospitality organization in Australia, with approximately 100 employees and $10M in annual revenue.
Endota has initiated the Zendesk Service implementation with an expected go-live in 2021, supporting its modernization of Customer Support processes.
Endota has not disclosed the SI for the Zendesk Service implementation.
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