Energy Vault US selects Zendesk Service for Customer Support

In 2023, Energy Vault US, a United States based Utilities organization with 160 employees and revenues of $44M selected Zendesk Service for Customer Support while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Energy Vault US Zendesk Legacy Zendesk Service Customer Support CRM n/a n/a 2023 2023
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FAQ - Energy Vault US selects Zendesk Service for (Customer Support)

In 2023, Energy Vault US selected Zendesk Service for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.

The Zendesk Service deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.

Energy Vault US is a Utilities organization in United States, with approximately 160 employees and $44M in annual revenue.

Energy Vault US has initiated the Zendesk Service implementation with an expected go-live in 2023, supporting its modernization of Customer Support processes.

Energy Vault US has not disclosed the SI for the Zendesk Service implementation.

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