eSSENTIAL Accessibility selects Zendesk Service for Customer Support
In 2020, eSSENTIAL Accessibility, a Canada based Professional Services organization with 15 employees and revenues of $2M selected Zendesk Service for Customer Support while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | eSSENTIAL Accessibility | Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | n/a | 2020 | 2020 |
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FAQ - eSSENTIAL Accessibility selects Zendesk Service for (Customer Support)
In 2020, eSSENTIAL Accessibility selected Zendesk Service for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.
The Zendesk Service deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
eSSENTIAL Accessibility is a Professional Services organization in Canada, with approximately 15 employees and $2M in annual revenue.
eSSENTIAL Accessibility has initiated the Zendesk Service implementation with an expected go-live in 2020, supporting its modernization of Customer Support processes.
eSSENTIAL Accessibility has not disclosed the SI for the Zendesk Service implementation.
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