Farrell Backlund Insurance selects Hotjar for Customer Experience

In 2020, Farrell Backlund Insurance, a United States based Banking and Financial Services organization with 200 employees and revenues of $24M selected Hotjar for Customer Experience while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Farrell Backlund Insurance Hotjar Legacy Hotjar Customer Experience CRM n/a n/a 2020 2020
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