Fristads selects Zendesk Chat for Chatbots and Conversational AI

In 2023, Fristads, a Sweden based Manufacturing organization with 188 employees and revenues of $133M selected Zendesk Chat for Chatbots and Conversational AI while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Fristads Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a n/a 2023 2023
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FAQ - Fristads selects Zendesk Chat for (Chatbots and Conversational AI)

In 2023, Fristads selected Zendesk Chat for Chatbots and Conversational AI to modernize their AI-Powered Application operations and improve scalability, visibility, and control.

The Zendesk Chat deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across AI-Powered Application.

Fristads is a Manufacturing organization in Sweden, with approximately 188 employees and $133M in annual revenue.

Fristads has initiated the Zendesk Chat implementation with an expected go-live in 2023, supporting its modernization of Chatbots and Conversational AI processes.

Fristads has not disclosed the SI for the Zendesk Chat implementation.

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