Guinux selects Freshservice for IT Service Management
In 2021, Guinux, a Brazil based Professional Services organization with 20 employees and revenues of $2M selected Freshservice for IT Service Management while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Guinux | Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | n/a | 2021 | 2021 |
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FAQ - Guinux selects Freshservice for (IT Service Management)
In 2021, Guinux selected Freshservice for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.
The Freshservice deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.
Guinux is a Professional Services organization in Brazil, with approximately 20 employees and $2M in annual revenue.
Guinux has initiated the Freshservice implementation with an expected go-live in 2021, supporting its modernization of IT Service Management processes.
Guinux has not disclosed the SI for the Freshservice implementation.
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