IBM India selects Decibel Insight for Customer Experience

In 2023, IBM India, a India based Professional Services organization with 130000 employees and revenues of $38.2B selected Decibel Insight for Customer Experience while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
IBM India	Decibel	Legacy	Decibel Insight	Customer Experience	CRM	n/a	n/a	2023	2023

Discover the latest software purchases and digital transformation initiatives being undertaken by IBM India and its business and technology executives by accessing the entire IBM India and its business and technology executives by becoming a Premium Subscriber. On a continuous basis, our research team identifies and updates the on-prem and cloud applications that are being used by IBM India employees from publicly available data (Press Releases, Customer References, Case Studies, Success Stories, Testimonials, RFP, RFI, etc.) as well as proprietary sources, and incorporate them into the customer profile.