IKEA United States selects Hotjar for Customer Experience

In 2017, IKEA United States, a United States based Retail organization with 16520 employees and revenues of $4.0B selected Hotjar for Customer Experience while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
IKEA United States	Hotjar	Legacy	Hotjar	Customer Experience	CRM	n/a	n/a	2017	2017

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