IMS Legal Strategies selects Zendesk Service for Customer Support

In 2024, IMS Legal Strategies, a United States based Professional Services organization with 250 employees and revenues of $35M selected Zendesk Service for Customer Support while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
IMS Legal Strategies	Zendesk	Legacy	Zendesk Service	Customer Support	CRM	n/a	n/a	2024	2024

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