Irium Software selects Zendesk Service for Customer Support

In 2022, Irium Software, a France based Professional Services organization with 200 employees and revenues of $30M selected Zendesk Service for Customer Support while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Irium Software Zendesk Legacy Zendesk Service Customer Support CRM n/a n/a 2022 2022
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FAQ - Irium Software selects Zendesk Service for (Customer Support)

In 2022, Irium Software selected Zendesk Service for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.

The Zendesk Service deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.

Irium Software is a Professional Services organization in France, with approximately 200 employees and $30M in annual revenue.

Irium Software has initiated the Zendesk Service implementation with an expected go-live in 2022, supporting its modernization of Customer Support processes.

Irium Software has not disclosed the SI for the Zendesk Service implementation.

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