Kerns Insurance selects FreshDesk Customer Support for Customer Support
In 2024, Kerns Insurance, a United States based Insurance organization with 10 employees and revenues of $1M selected FreshDesk Customer Support for Customer Support while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Kerns Insurance | Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | n/a | 2024 | 2024 | 
|---|
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                FAQ - Kerns Insurance selects FreshDesk Customer Support for (Customer Support)
            
        
                        In 2024, Kerns Insurance selected FreshDesk Customer Support for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.
                    
                
                        The FreshDesk Customer Support deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
                    
                
                        Kerns Insurance is a Insurance organization in United States, with approximately 10 employees and $1M in annual revenue.
                    
                
                        Kerns Insurance has initiated the FreshDesk Customer Support implementation with an expected go-live in 2024, supporting its modernization of Customer Support processes.
                    
                
                                                    Kerns Insurance has not disclosed the SI for the FreshDesk Customer Support implementation.
                                            
                
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