Knak selects Zendesk Service for Customer Support
In 2022, Knak, a Canada based Communications organization with 72 employees and revenues of $18M selected Zendesk Service for Customer Support while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Knak | Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | n/a | 2022 | 2022 |
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FAQ - Knak selects Zendesk Service for (Customer Support)
In 2022, Knak selected Zendesk Service for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.
The Zendesk Service deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
Knak is a Communications organization in Canada, with approximately 72 employees and $18M in annual revenue.
Knak has initiated the Zendesk Service implementation with an expected go-live in 2022, supporting its modernization of Customer Support processes.
Knak has not disclosed the SI for the Zendesk Service implementation.
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