Mag Energy Solutions selects Atlassian Jira Service Desk for IT Service Management
In 2019, Mag Energy Solutions, a Canada based Utilities organization with 35 employees and revenues of $6M selected Atlassian Jira Service Desk for IT Service Management while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Mag Energy Solutions | Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | n/a | 2019 | 2019 |
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FAQ - Mag Energy Solutions selects Atlassian Jira Service Desk for (IT Service Management)
In 2019, Mag Energy Solutions selected Atlassian Jira Service Desk for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.
The Atlassian Jira Service Desk deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.
Mag Energy Solutions is a Utilities organization in Canada, with approximately 35 employees and $6M in annual revenue.
Mag Energy Solutions has initiated the Atlassian Jira Service Desk implementation with an expected go-live in 2019, supporting its modernization of IT Service Management processes.
Mag Energy Solutions has not disclosed the SI for the Atlassian Jira Service Desk implementation.
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