Morgan Stanley Investment Management selects Atlassian Jira Service Desk for IT Service Management

In 2020, Morgan Stanley Investment Management, a United States based Banking and Financial Services organization with 645 employees and revenues of $200M selected Atlassian Jira Service Desk for IT Service Management while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Morgan Stanley Investment Management Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a n/a 2020 2020
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FAQ - Morgan Stanley Investment Management selects Atlassian Jira Service Desk for (IT Service Management)

In 2020, Morgan Stanley Investment Management selected Atlassian Jira Service Desk for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.

The Atlassian Jira Service Desk deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.

Morgan Stanley Investment Management is a Banking and Financial Services organization in United States, with approximately 645 employees and $200M in annual revenue.

Morgan Stanley Investment Management has initiated the Atlassian Jira Service Desk implementation with an expected go-live in 2020, supporting its modernization of IT Service Management processes.

Morgan Stanley Investment Management has not disclosed the SI for the Atlassian Jira Service Desk implementation.

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