Netmatters selects Hotjar for Customer Experience
In 2018, Netmatters, a United Kingdom based Professional Services organization with 120 employees and revenues of $15M selected Hotjar for Customer Experience while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Netmatters | Hotjar | Legacy | Hotjar | Customer Experience | CRM | n/a | n/a | 2018 | 2018 |
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FAQ - Netmatters selects Hotjar for (Customer Experience)
In 2018, Netmatters selected Hotjar for Customer Experience to modernize their CRM operations and improve scalability, visibility, and control.
The Hotjar deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
Netmatters is a Professional Services organization in United Kingdom, with approximately 120 employees and $15M in annual revenue.
Netmatters has initiated the Hotjar implementation with an expected go-live in 2018, supporting its modernization of Customer Experience processes.
Netmatters has not disclosed the SI for the Hotjar implementation.
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