Nordic Bioscience selects Zendesk Service for Customer Support

In 2019, Nordic Bioscience, a Denmark based Life Sciences organization with 160 employees and revenues of $30M selected Zendesk Service for Customer Support while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Nordic Bioscience Zendesk Legacy Zendesk Service Customer Support CRM n/a n/a 2019 2019
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FAQ - Nordic Bioscience selects Zendesk Service for (Customer Support)

In 2019, Nordic Bioscience selected Zendesk Service for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.

The Zendesk Service deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.

Nordic Bioscience is a Life Sciences organization in Denmark, with approximately 160 employees and $30M in annual revenue.

Nordic Bioscience has initiated the Zendesk Service implementation with an expected go-live in 2019, supporting its modernization of Customer Support processes.

Nordic Bioscience has not disclosed the SI for the Zendesk Service implementation.

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