Onica by Rackspace Technology selects Atlassian Jira Service Desk for IT Service Management

In 2021, Onica by Rackspace Technology, a United States based Professional Services organization with 775 employees and revenues of $150M selected Atlassian Jira Service Desk for IT Service Management while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
Onica by Rackspace Technology	Atlassian	Legacy	Atlassian Jira Service Desk	IT Service Management	ITSM	n/a	n/a	2021	2021

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