Sana Labs selects Hotjar for Customer Experience
In 2023, Sana Labs, a Sweden based Professional Services organization with 200 employees and revenues of $31M selected Hotjar for Customer Experience while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Sana Labs | Hotjar | Legacy | Hotjar | Customer Experience | CRM | n/a | n/a | 2023 | 2023 |
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FAQ - Sana Labs selects Hotjar for (Customer Experience)
In 2023, Sana Labs selected Hotjar for Customer Experience to modernize their CRM operations and improve scalability, visibility, and control.
The Hotjar deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
Sana Labs is a Professional Services organization in Sweden, with approximately 200 employees and $31M in annual revenue.
Sana Labs has initiated the Hotjar implementation with an expected go-live in 2023, supporting its modernization of Customer Experience processes.
Sana Labs has not disclosed the SI for the Hotjar implementation.
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