Spectrum Technology selects Zendesk Chat for Chatbots and Conversational AI

In 2016, Spectrum Technology, a Japan based Professional Services organization with 20 employees and revenues of $2M selected Zendesk Chat for Chatbots and Conversational AI while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Spectrum Technology Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a n/a 2016 2016
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FAQ - Spectrum Technology selects Zendesk Chat for (Chatbots and Conversational AI)

In 2016, Spectrum Technology selected Zendesk Chat for Chatbots and Conversational AI to modernize their AI-Powered Application operations and improve scalability, visibility, and control.

The Zendesk Chat deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across AI-Powered Application.

Spectrum Technology is a Professional Services organization in Japan, with approximately 20 employees and $2M in annual revenue.

Spectrum Technology has initiated the Zendesk Chat implementation with an expected go-live in 2016, supporting its modernization of Chatbots and Conversational AI processes.

Spectrum Technology has not disclosed the SI for the Zendesk Chat implementation.

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