Sunweb Group selects FreshDesk Customer Support for Customer Support
In 2023, Sunweb Group, a Netherlands based Professional Services organization with 400 employees and revenues of $770M selected FreshDesk Customer Support for Customer Support while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Sunweb Group | Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | n/a | 2023 | 2023 |
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FAQ - Sunweb Group selects FreshDesk Customer Support for (Customer Support)
In 2023, Sunweb Group selected FreshDesk Customer Support for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.
The FreshDesk Customer Support deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
Sunweb Group is a Professional Services organization in Netherlands, with approximately 400 employees and $770M in annual revenue.
Sunweb Group has initiated the FreshDesk Customer Support implementation with an expected go-live in 2023, supporting its modernization of Customer Support processes.
Sunweb Group has not disclosed the SI for the FreshDesk Customer Support implementation.
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