The Smith Family selects Zendesk Chat for Chatbots and Conversational AI

In 2018, The Smith Family, a Australia based Non Profit organization with 750 employees and revenues of $95M selected Zendesk Chat for Chatbots and Conversational AI while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
The Smith Family	Zendesk	Legacy	Zendesk Chat	Chatbots and Conversational AI	AI-Powered Application	n/a	n/a	2018	2018

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