TIDE Analytics selects Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI

In 2021, TIDE Analytics, a Malaysia based Professional Services organization with 10 employees and revenues of $2M selected Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
TIDE Analytics	Freshworks	Legacy	Freshdesk Messaging (Formerly Freshchat)	Chatbots and Conversational AI	AI-Powered Application	n/a	n/a	2021	2021

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