Trainline selects Freshservice for IT Service Management

In 2023, Trainline, a United Kingdom based Leisure and Hospitality organization with 1000 employees and revenues of $340M selected Freshservice for IT Service Management while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Trainline Freshworks Legacy Freshservice IT Service Management ITSM n/a n/a 2023 2023
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