Tribework selects FreshDesk Customer Support for Customer Support

In 2023, Tribework, a Switzerland based Professional Services organization with 20 employees and revenues of $2M selected FreshDesk Customer Support for Customer Support while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Tribework Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a n/a 2023 2023
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FAQ - Tribework selects FreshDesk Customer Support for (Customer Support)

In 2023, Tribework selected FreshDesk Customer Support for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.

The FreshDesk Customer Support deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.

Tribework is a Professional Services organization in Switzerland, with approximately 20 employees and $2M in annual revenue.

Tribework has initiated the FreshDesk Customer Support implementation with an expected go-live in 2023, supporting its modernization of Customer Support processes.

Tribework has not disclosed the SI for the FreshDesk Customer Support implementation.

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