VersaPay selects Zendesk Service for Customer Support
In 2018, VersaPay, a United States based Professional Services organization with 400 employees and revenues of $40M selected Zendesk Service for Customer Support while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | VersaPay | Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | n/a | 2018 | 2018 |
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FAQ - VersaPay selects Zendesk Service for (Customer Support)
In 2018, VersaPay selected Zendesk Service for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.
The Zendesk Service deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
VersaPay is a Professional Services organization in United States, with approximately 400 employees and $40M in annual revenue.
VersaPay has initiated the Zendesk Service implementation with an expected go-live in 2018, supporting its modernization of Customer Support processes.
VersaPay has not disclosed the SI for the Zendesk Service implementation.
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