Barclaycard Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Barclaycard and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 87400 Barclaycard employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Barclaycard has purchased the following applications: Anaplan for EPM in 2017, MicroStrategy Platform Analytics for Analytics and BI in 2012, Oracle iExpense for Expense Management in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Barclaycard is running and its propensity to invest more and deepen its relationship with Anaplan , MicroStrategy , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Barclaycard revenues, which have grown to $20.45 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barclaycard intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

Barclaycard, part of Barclays Bank UK PLC, is a leading global payment business that helps consumers, retailers, and businesses to make and take payments flexibly and to access short-term credit and point of sale finance. The company is a pioneer of new forms of payments and is at the forefront of developing viable contactless and mobile payment schemes for today and cutting edge forms of payment for the future. Barclaycard also partners with a wide range of organizations across the globe to offer their customers or members payment options and credit.

Scope and Challenges

The company needed to keep in competition with new entrants, with that comes the need to be ultraefficient and drive best commercial decisions. 

Working in Excel daily with 39 million different cell references was very challenging due to the size of the company, there was a constant need to provide strategic insight and scenario modeling. That's what really drove to the decision to implement a solution that will solve these problems.

Outcome and Implications

After implementing the  Anaplan tool in 2017, it took away a lot of the errors that were common in daily operation heavily based on Excel-based systems due to human interaction or just error informally.

With the introduction of the Anaplan tool and working with their HR partners, they expect to be able to understand that they know implicitly in real time. One of the biggest wins for them was a space that it now creates for their analysts to really start to analyze in their environment.

It's not much resourcing to demand through the course of the day within their operations but it is also to understand the efficiency of the workforce. Their goal was to understand why customers behave the way they were, that allows them to forecast more accurately and they can service their customers quicker and more effectively.