AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Moleskine Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
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Insight
SAP Legacy SAP Financial Supply Chain Management (SAP FSCM) AR Automation ERP Financial Management n/a 2017 2017
In 2017, Moleskine implemented SAP Financial Supply Chain Management (SAP FSCM) with a focused deployment of the TR-CM module. The initiative positioned SAP Financial Supply Chain Management to support Moleskine's AR Automation needs by delivering Cash Management and Liquidity Calculation capabilities for the finance organization in Italy. The implementation concentrated on the TR-CM module, configuring Cash Management and Liquidity Calculation workflows including cash positioning, bank account visibility, and scheduled liquidity runs consistent with Treasury and Cash Management processes. The SAP FIN-FSCM Team Leader led module configuration, integration of SAP transactional and master data flows within the FSCM instance, and end to end testing and cutover activities. Operational coverage emphasized finance and treasury functions across Moleskine, aligning daily cash operations and liquidity reporting with AR Automation procedures. The deployment included role based access controls, operational procedures for cash orchestration, and design choices scaled to Moleskine’s mid market operations. Governance centered on finance ownership and a controlled rollout sequence, with the SAP FIN-FSCM Team Leader overseeing configuration governance, user acceptance testing, and operational handover to treasury and accounts receivable teams.
eCommerce
Vendor
Previous System
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Category
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VAR/SI
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Insight
Oracle Legacy Oracle Commerce Cloud eCommerce eCommerce n/a 2016 2017
In 2016, Moleskine implemented Oracle Commerce Cloud as part of the Oracle Customer Experience Cloud Suite to centralize and standardize its online storefronts. The move was positioned to shift eCommerce from locally independent sites to a unified global platform that supports the brand’s retail and digital channels. The Oracle Commerce Cloud implementation emphasized a configurable, customizable storefront architecture, enabling localized content and multi-currency support across 10 languages and 15 local currencies. Moleskine used Oracle Commerce Cloud alongside Oracle Marketing Cloud to orchestrate omni-channel customer journeys, showcase new products, and maintain consistent brand identity across digital touch points. Deployment and rollout were executed as a cloud-first, globally distributed implementation, with the first Oracle Commerce Cloud site launched in May 2017 in Hong Kong. Oracle reported that partner Eurostep delivered the initial site within eight weeks and that the footprint expanded to over 35 countries in seven months, illustrating a rapid multi-market rollout using the Oracle CX Cloud Suite framework. Operationally the implementation impacted e-commerce operations, digital marketing, and brand management, enabling Moleskine’s globally distributed teams to work with modern business tools for localized merchandising and campaign execution. Governance shifted toward a centralized operating platform that retained local content and currency flexibility while supporting an integrated marketing plan to coordinate product launches and online campaigns. Oracle positioned the suite as enabling better customer experiences and more integrated online campaigns, and Moleskine explicitly used Oracle Commerce Cloud to achieve a global eCommerce presence across 35 countries. The implementation therefore prioritized scalable storefront configuration, multilingual content management, and cloud-based commerce operations to support the company’s retail and digital channels.
eCommerce eCommerce 2021 2021
CRM
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VAR/SI
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Insight
Oracle Salesforce Service Cloud Oracle CX Cloud Customer Experience CRM n/a 2016 2017
In 2016, Moleskine migrated from Salesforce Service Cloud to Oracle CX Cloud to centralize its Customer Experience and e-commerce operations. The move positioned Oracle CX Cloud as the primary platform to unify digital storefronts and marketing orchestration while preserving Moleskine brand identity across channels. The implementation focused on Oracle Commerce Cloud as the commerce engine and Oracle Marketing Cloud for omni-channel customer journeys, using a configurable, customizable storefront to support localized content and multiple currencies. Oracle Commerce Cloud enabled a storefront architecture that supports localized content management, currency selection and modern merchandising workflows, while Oracle Marketing Cloud provided campaign orchestration and customer journey capabilities tied to commerce events. Deployment coverage extended to an e-commerce footprint spanning 35 countries, 10 languages and 15 local currencies, with the first site launched in May 2017 in Hong Kong. Oracle reported that partner Eurostep implemented the initial site within eight weeks and expanded the footprint to over 35 countries in 10 languages and 15 currencies within seven months, shifting Moleskine from independent local sites to a unified global site operated by a globally distributed team. Governance and operational changes centered on centralized content and commerce governance, localized merchandising workflows and integrated online campaign execution to support product launches and reinforce brand identity. The implementation explicitly aimed to deliver better customer experiences and to enable more integrated online campaigns through the Oracle CX Cloud Suite.
Digital Advertising Platform CRM 2016 2016
Marketing Automation CRM 2016 2017

IT Decision Makers and Key Stakeholders at Moleskine

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Moleskine Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Moleskine IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Moleskine digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Moleskine Technographics
Moleskine is a Manufacturing organization based in Italy, with around 400 employees and annual revenues of $40.0 million.
Moleskine operates a diverse technology stack with applications such as SAP Financial Supply Chain Management (SAP FSCM), Oracle Commerce Cloud and Oracle CX Cloud, covering areas like AR Automation, eCommerce and Customer Experience.
Moleskine has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Oracle.
Moleskine recently adopted applications including Salesforce Commerce Cloud in 2021, SAP Financial Supply Chain Management (SAP FSCM) in 2017 and Oracle Commerce Cloud in 2016, highlighting its ongoing modernization strategy.
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Our research team continuously updates Moleskine’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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