Moleskine Technographics
Moleskine Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Moleskine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Moleskine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Moleskine has purchased the following applications: SAP Financial Supply Chain Management (SAP FSCM) for AR Automation in 2017, Oracle Commerce Cloud for eCommerce in 2016, Oracle CX Cloud for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Moleskine is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Moleskine revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Moleskine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Moleskine Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Financial Supply Chain Management (SAP FSCM) | AR Automation | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Moleskine implemented SAP Financial Supply Chain Management (SAP FSCM) with a focused deployment of the TR-CM module. The initiative positioned SAP Financial Supply Chain Management to support Moleskine's AR Automation needs by delivering Cash Management and Liquidity Calculation capabilities for the finance organization in Italy.
The implementation concentrated on the TR-CM module, configuring Cash Management and Liquidity Calculation workflows including cash positioning, bank account visibility, and scheduled liquidity runs consistent with Treasury and Cash Management processes. The SAP FIN-FSCM Team Leader led module configuration, integration of SAP transactional and master data flows within the FSCM instance, and end to end testing and cutover activities.
Operational coverage emphasized finance and treasury functions across Moleskine, aligning daily cash operations and liquidity reporting with AR Automation procedures. The deployment included role based access controls, operational procedures for cash orchestration, and design choices scaled to Moleskine’s mid market operations.
Governance centered on finance ownership and a controlled rollout sequence, with the SAP FIN-FSCM Team Leader overseeing configuration governance, user acceptance testing, and operational handover to treasury and accounts receivable teams.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Commerce Cloud | eCommerce | eCommerce | n/a | 2016 | 2017 |
In 2016, Moleskine implemented Oracle Commerce Cloud as part of the Oracle Customer Experience Cloud Suite to centralize and standardize its online storefronts. The move was positioned to shift eCommerce from locally independent sites to a unified global platform that supports the brand’s retail and digital channels.
The Oracle Commerce Cloud implementation emphasized a configurable, customizable storefront architecture, enabling localized content and multi-currency support across 10 languages and 15 local currencies. Moleskine used Oracle Commerce Cloud alongside Oracle Marketing Cloud to orchestrate omni-channel customer journeys, showcase new products, and maintain consistent brand identity across digital touch points.
Deployment and rollout were executed as a cloud-first, globally distributed implementation, with the first Oracle Commerce Cloud site launched in May 2017 in Hong Kong. Oracle reported that partner Eurostep delivered the initial site within eight weeks and that the footprint expanded to over 35 countries in seven months, illustrating a rapid multi-market rollout using the Oracle CX Cloud Suite framework.
Operationally the implementation impacted e-commerce operations, digital marketing, and brand management, enabling Moleskine’s globally distributed teams to work with modern business tools for localized merchandising and campaign execution. Governance shifted toward a centralized operating platform that retained local content and currency flexibility while supporting an integrated marketing plan to coordinate product launches and online campaigns.
Oracle positioned the suite as enabling better customer experiences and more integrated online campaigns, and Moleskine explicitly used Oracle Commerce Cloud to achieve a global eCommerce presence across 35 countries. The implementation therefore prioritized scalable storefront configuration, multilingual content management, and cloud-based commerce operations to support the company’s retail and digital channels.
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Salesforce Service Cloud | Oracle CX Cloud | Customer Experience | CRM | n/a | 2016 | 2017 |
In 2016, Moleskine migrated from Salesforce Service Cloud to Oracle CX Cloud to centralize its Customer Experience and e-commerce operations. The move positioned Oracle CX Cloud as the primary platform to unify digital storefronts and marketing orchestration while preserving Moleskine brand identity across channels.
The implementation focused on Oracle Commerce Cloud as the commerce engine and Oracle Marketing Cloud for omni-channel customer journeys, using a configurable, customizable storefront to support localized content and multiple currencies. Oracle Commerce Cloud enabled a storefront architecture that supports localized content management, currency selection and modern merchandising workflows, while Oracle Marketing Cloud provided campaign orchestration and customer journey capabilities tied to commerce events.
Deployment coverage extended to an e-commerce footprint spanning 35 countries, 10 languages and 15 local currencies, with the first site launched in May 2017 in Hong Kong. Oracle reported that partner Eurostep implemented the initial site within eight weeks and expanded the footprint to over 35 countries in 10 languages and 15 currencies within seven months, shifting Moleskine from independent local sites to a unified global site operated by a globally distributed team.
Governance and operational changes centered on centralized content and commerce governance, localized merchandising workflows and integrated online campaign execution to support product launches and reinforce brand identity. The implementation explicitly aimed to deliver better customer experiences and to enable more integrated online campaigns through the Oracle CX Cloud Suite.
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2017 |
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IT Decision Makers and Key Stakeholders at Moleskine
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Apps Being Evaluated by Moleskine Executives
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