Sobeys Canada
Sobeys Canada Technographics
Sobeys Canada Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sobeys Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 128000 Sobeys Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sobeys Canada has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2015, ABM POS for Point Of Sale in 2019, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sobeys Canada is running and its propensity to invest more and deepen its relationship with SAP , Workday , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sobeys Canada revenues, which have grown to $22.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sobeys Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sobeys Canada Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2015 | 2017 |
In 2015, Sobeys Canada implemented SAP SuccessFactors Employee Central. The deployment established SAP SuccessFactors Employee Central as the Core HR system to centralize HR master data and employee lifecycle processes across the enterprise.
The implementation configured Employee Central as the employee system of record and included a retrofit of existing modules and integrations to and from SAP ECC Payroll. Functional capabilities implemented covered recruitment, onboarding, cross boarding and offboarding workflows, core employee master data, and interfaces supporting payroll reconciliation and record keeping.
Integrations were executed between SAP SuccessFactors Employee Central and SAP ECC Payroll within Sobeys HRIS portfolio, preserving payroll processing in SAP ECC while moving workforce data management into Employee Central. Rollout targeted all regions across Canada, supporting more than 90,000 employees in English and French, and included pilot solutions co developed with SAP such as a self service chatbot for SuccessFactors and a portal for former employees to access paystubs and tax information.
Governance and ongoing delivery were led by a Product Manager HR Technology who directed a team of system analysts and developers, managed roadmap and backlog prioritization, resourcing and budget, and reported to a C suite steering committee. The program included participation in RFP and contract activities, vendor management, pilot and user experience collaboration with SAP, and received recognition from SAP Enterprise Support Advisory Council along with presentations at SAP SuccessConnect and SAP Sapphire conferences.
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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Talent Management | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2022 | 2023 |
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Workforce Management | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ABM Cloud | Legacy | ABM POS | Point Of Sale | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Sobeys Canada implemented ABM POS, deploying a Point of Sale application to standardize front-end retail transactions. The ABM POS implementation focused on checkout operations and cashier workflows across Sobeys' Canadian stores, centralizing transaction capture, payment acceptance, and end-of-day sales recording to support store-level retail operations.
Configuration emphasized Point of Sale capabilities typical to the category, including transaction management, payment processing, promotions and loyalty validation, receipt and tender handling, terminal provisioning, and offline transaction queuing for front-end resilience. Operational scope covered store associates and retail operations, and rollout governance relied on centralized configuration control, staged store rollouts, and associate training to align checkout procedures with corporate merchandising and reconciliation processes.
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Point Of Sale | ERP Services and Operations |
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2014 | 2014 |
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Retail Management | ERP Services and Operations |
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2013 | 2013 |
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Retail Management | ERP Services and Operations |
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2019 | 2019 |
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Retail Management | ERP Services and Operations |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Advanced Planning and Scheduling | SCM |
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2013 | 2013 |
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Transportation Management | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2023 | 2023 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics, Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2015 | 2016 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sobeys Canada
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sobeys Canada Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Sobeys Canada Technographics
Sobeys Canada is a Retail organization based in Canada,
with around 128000 employees and annual revenues of $22.13 billion.
Sobeys Canada operates a diverse technology stack with applications such as
SAP SuccessFactors Employee Central, ABM POS and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like Core HR, Point Of Sale and Chatbots and Conversational AI.
Sobeys Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, ABM Cloud and Salesforce.
Sobeys Canada recently adopted applications including
WorkForce Time & Attendance in 2022, Scene+ Loyalty Program in 2022 and Cisco Webex Meetings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sobeys Canada’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sobeys Canada’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sobeys Canada technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.