Swiss Federal Railways Technographics
Swiss Federal Railways Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Swiss Federal Railways and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34200 Swiss Federal Railways employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Swiss Federal Railways has purchased the following applications: SAP S/4 HANA for ERP Financial in 2023, BonCard Employee Benefits for Benefits Administration in 2023, SAP Asset Strategy and Performance Management for Asset Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Swiss Federal Railways is running and its propensity to invest more and deepen its relationship with SAP , TWINT , BonCard or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Swiss Federal Railways revenues, which have grown to $11.88 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Swiss Federal Railways intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Swiss Federal Railways Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2023 | 2023 |
In 2023 Swiss Federal Railways implemented SAP S/4 HANA as the core of an ERP Financial initiative to standardize asset and service processes across its nationwide operations. The move is framed around improving maintenance transparency and operational visibility for one of Europe’s largest rail networks, using cloud-enabled data repositories to support resilient, synchronized workflows.
The implementation centers on enterprise asset management and structured work order management, with SAP S/4 HANA configured to support energy operations, planned maintenance, and service execution workflows. Functional capabilities emphasized include work order planning and execution, master data synchronization for assets and components, and service provider coordination for field maintenance tasks, with asset collaboration surfaced through SAP Business Network Asset Collaboration.
SAP Business Network Asset Collaboration is integrated as the partner-facing exchange layer to push standardized work orders and master data to third-party service providers, enabling real-time sharing of asset information and service specifications. Operational coverage spans SBB’s rail infrastructure division, passenger transport lifecycle management, freight operations, real estate and facilities management for stations, and corporate supply chain functions, with the energy operations use case scheduled to go live in early 2024 as part of the S/4 HANA program.
Governance changes accompany the technical rollout, focused on creating a single, standardized process for planning and executing asset maintenance across departments and external suppliers, supported by a three-year road map to extend learnings to other business areas. Outcomes reported by SBB include increased transparency and accountability between SBB and its service partners, more seamless coordination of energy-related work orders and underlying master data, and removal of barriers to visibility, productivity, and efficiency through the SAP Business Network Asset Collaboration integration.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BonCard | Legacy | BonCard Employee Benefits | Benefits Administration | HCM | n/a | 2023 | 2024 |
In 2023 Swiss Federal Railways engaged BonCard to implement BonCard Employee Benefits in the Benefits Administration category, leveraging BonCard's Neue Gutscheinwelt gift-card and webshop solution. The implementation was scoped to sell and redeem public-transport vouchers via a webshop, contactless physical cards, and ticket terminals, with a process area emphasis on payments and commerce within Switzerland, and the project began in late 2023 with the webshop going live in March 2024.
Technical scope included voucher catalog and issuance configuration, webshop commerce checkout and payment processing, contactless card provisioning and redemption workflows at ticket terminals, and online redemption flows, all described in the context of Benefits Administration capabilities for voucher distribution and redemption. Operational coverage centers on SBB AG across Switzerland and spans web, contactless card, and ticketing hardware channels, the specific application of BonCard Employee Benefits modules to HR benefit administration is inferred from the public voucher deployment rather than explicitly documented, and governance followed a phased rollout from project start in late 2023 to webshop go live in March 2024.
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Digital Adoption | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Asset Strategy and Performance Management | Asset Performance Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Swiss Federal Railways adopted SAP Asset Strategy and Performance Management within an Asset Performance Management deployment to run its fleet more efficiently. The program was executed as part of SAP Intelligent Asset Management, with the company also adopting SAP Asset Intelligence Network and SAP Predictive Maintenance and Service alongside SAP Asset Strategy and Performance Management to align strategy, condition monitoring, and maintenance execution.
The implementation concentrated on asset strategy definition and maintenance planning capabilities typical of the Asset Performance Management category, including configuration of asset strategy libraries, lifecycle-based maintenance policies, risk-informed inspection planning, and performance indicator models. SAP Asset Strategy and Performance Management was used to centralize strategy artifacts and standardize maintenance rules across rolling stock classes, enabling consistent strategy documentation and automated generation of maintenance tasks from defined strategies.
Operationally the deployment connected strategy management to condition and predictive workflows offered by SAP Predictive Maintenance and Service, creating a pathway from condition signals to strategy-driven maintenance actions. Governance changes focused on establishing strategy owners and formal review cadences to keep asset strategies synchronized with predictive insights, with the stated objective of running SBB AGs fleet more efficiently.
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Enterprise Asset Management | ERP Services and Operations |
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2023 | 2024 |
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Enterprise Asset Management, Asset Performance Management | ERP Services and Operations |
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2020 | 2020 |
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Real Estate Property Management | ERP Services and Operations |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Event Management | Collaboration |
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2022 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2019 | 2019 |
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Inventory Management | SCM |
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2019 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2009 | 2010 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Traffic Simulation | PLM and Engineering |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sourcing | Procurement |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extended Detection and Response (XDR) | CyberSecurity |
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2024 | 2024 |
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Threat Modeling | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Swiss Federal Railways
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Swiss Federal Railways Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||