Chick-Fil-A selects ServiceNow ITSM for IT Service Management

In 2023, Chick-Fil-A, a United States based Retail organization with 140000 employees and revenues of $18.8B selected ServiceNow ITSM for IT Service Management while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Chick-Fil-A ServiceNow Legacy ServiceNow ITSM IT Service Management ITSM n/a n/a 2023 2023
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FAQ - Chick-Fil-A selects ServiceNow ITSM for (IT Service Management)

In 2023, Chick-Fil-A selected ServiceNow ITSM for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.

The ServiceNow ITSM deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.

Chick-Fil-A is a Retail organization in United States, with approximately 140000 employees and $18.8B in annual revenue.

Chick-Fil-A has initiated the ServiceNow ITSM implementation with an expected go-live in 2023, supporting its modernization of IT Service Management processes.

Chick-Fil-A has not disclosed the SI for the ServiceNow ITSM implementation.

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